I was a SWTOR subscriber since it opened for beta testing. A year ago (Jan 2015) I took a break so I could go play a different MMO. I just came back a couple days ago (02/01/16) partially because of the new movies and also because I missed the game.
To my surprise I found out that there were a lot of gameplay changes which made my previous efforts useless. For example, I had spent a lot of time and effort (and cartel coins) upgrading my character companions (for 10 characters) so they were at the same level as my character. Adaptive armor with the highest level parts doesn't come cheap, however now IT IS JUST COSMETIC for the companions since they get no bonus stats from the armor.
***!?
Not only that, I didn't even get a refund or compensation for all the cartel coins/time spent getting multiple companions upgraded with adaptive armor, zilch! Not even a conversion to the new system that made sense and made them equally powerful. If for example, I would have gotten 40/50 of that new stat (don't remember the name now) then at least that would have been something but with the conversion they were 10/50 when they had the same level 192 armor as my character.
I'm not interested in bogus explanations from EA on how they came up with the conversion scheme, blah, blah, blah... I spent a lot of time money and effort and in return just get screwed... and that is just one of the many changes (let alone bugs) that were introduced to annoy gamers.
Needless to say I cancelled my subscription and asked for my money back... Is a pity, I liked the game but I had it with EA.
Good bye Star Wars, Good luck to those who are choosing to stay.