Well most hyped games have a huge drop off , so has nothing to do with people being unhappy or angry whiny there an ocean of internet nerds on the internet pretty much hate all games for some reason or another and feel "oppressed" . Most hyped games have a grace period of a few month then the population drops off to the levels that the actual fan-base is interested , Guild wars 2 had huge drop off after it hype no where near the levels it was at launch .The secret world never even made it to the critical mass level and was suffering financial issues out the gate , since the MMO space simply doesn't have a lot of people interested in a Modern zombie-ques horror MMO but it has it audience .No amount of imaginary talk about quality, an innovation is going to change the fact people simply don't like the theme and don't want to play it . So honestly no different than any other game other than it had a larger budget than most normal games and the Company over-projected how large the STAR wars IP is (As a movie IP star wars is big , but Only game that ever made waves was kotor , and that no where near the big numbers that generic modern AAA games pull in like Fifa and call of duty ). Honestly most star wars games where middle core games
(They where games made in a time when the market supported games that didn't have to try to appeal to ever Frat boy , They had a fanbase , but weren't Massive everyone must have , nor where they bad games . There some great adventure games out , doesn't mean it will make 500 million dollars though.
and honestly there making profit now , scaled there development team down and populations stabilized months back , so yeah No one cares. Not sure who thought a Star wars IP would be that big anyway ,can't think of one star wars game that has sold on the scale of call of duty .