I get called names all the time in the game, cursed at etc.. People make racial slurs and I even quit a guild because of a member making antisemetic and racist comments in guild chat. I have a toon named after a singer who died from AIDS and I get whispers about how funny it is that I play a healer and my toon is named after someone who died from AIDS. This games community isn't pleasant at all so someone doing what this person did doesn't surprise me one bit.