STAR WARS: The Old Republic > English > General Discussion > Suggestion Box Security Keys - Lets Get Organized, and manage them ourselves Reply TangledDruid's Avatar TangledDruid Old 02.15.2013 , 04:10 AM | #1 Report Post Quote Security Keys are a great idea. I use them in various forms everyday. Having no control over them is foolish. We should be able to add/remove security keys by answering secret questions and responding to an email. We should only have to *phone* CS if we can neither answer our questions, provide a key, or prove we have access to our email account. - any two of those should be sufficient to replace/update the third. Change email - what is your key Change key - answer this question we just emailed you Change question - what is your key CrazyCanukk's Avatar CrazyCanukk Old 02.19.2013 , 02:39 PM | #2 Report Post Quote I can't agree more. As long as there are checks and balances in place to ensure the key is being modified or removed by the account holder then we should have control over them after registration. Swtor customer service isn't well known for speedy responses..more then enough stories of 1 month Plus on tickets and 1-2 hour waits on hold if your on the phone ( i will recognize some people get shorter just saying there are MANY complaints) .. And waiting 2 hours on the phone (if you even have that much patience) or too long to remove a Security key or add a new one..or change one because you got a new phone..etc.. is just unacceptable. i mean we have up to 5 security questions that can be asked to verify who we are. Twitchtv channel: http://www.twitch.tv/crazycanukk Twitter: @Crazycanukk Server: Shadowlands crustytrooper's Avatar crustytrooper Old Today , 11:25 AM | #3 Edit Report Post Quote Can't agree more I don't have the money to sit on hold for 2hr when calling from Australia we had a number once and you took it away so pls make security keys so that we can remove and apply them they have been doing it on World of Warcraft for years and they have no trouble

Can't agree more I don't have the money to sit on hold for 2hr when calling from Australia we had a number once and you took it away so pls make security keys so that we can remove and apply them they have been doing it on World of Warcraft for years and they have no trouble

Hey Team Don't know if this is already known but it is annoying when you are listening to mission dialog and there are no voice sounds in some scenes when will it be fixed I have run a repair but it makes no difference. regards