Good post. I totally agree. With that said, there are some things missing that are pretty much staples in modern MMOs.
LFG - Whether you mean LFG for heroic quests/areas of flashpoints/operations, this tool has been one of the most handy elements since it was first introduced. Many may complain that you do not need this, however for people not wanting to join a guild, or who just don't have the time to commit, this tools allows for more people to team up with others to accomplish the task at hand. Guild Tools - I know that the guild bank feature is coming, but all of the normal Guild tools like the bank, calendar, roster, and perks should also have been implemented from the begining. These make an Ops leader/Guild Officer's life SOOOO much easier. Combat log - When most people see this phrase, they immediately think damage meters. This should not be the case. Even if there are no API's release to make in game mods/addons, this should be there so people can start number crunching and figuring out which specs are the most efficiant at their duties (threat gen/HPS/DPS). Also parsing information during flashpoints/operations to see who is making good decisions versus the people who are making mistakes and need help being more efficient whilst playing their class.
If I am forgetting anything, please feel free to add.