Weather it is fair or not does not matter.
Swtor was released unfinished with many bugs.
People get fed up of this and cancel their subs.
Swtor doesn't make enough money to become great.
Game slowly dies.
Game developers are smart people and surely by now they know that if you release a game in the state that Swtor is in, it will can only follow this path. So I think they never planned for this game to be huge, they planned to make some profit and move on.
If any MMO is going to take off massively it has to be better than all the competition in their current state, Not how it was 7 freaking years ago!