I know there are already countless threads on this but this is getting kind of silly now..
There's patch notes saying the Lord Kallig's helm/saber is fixed and it's not.. I had to contact CS for that twice.. Then Ashara's Defiance quest (which is kind of a show stopper if you want to start KOTFE), and to add icing on the cake, it's only broken for male inquisitors and not female.. Lol..
These kinds of bugs that stop character progression should be treated very highly, not having to wait a month to get a fix..
By the end, I just said screw it and deleted my character.. It's quite upsetting..