I agree that galactic command had at it's core some nice aims (de-clutter their previous comms proliferation, give equal rewards for all playstyles, let the dev's clean up the old messy loot code) but what we got doesnt benefit anyone except the devs.
New players will never grind high enough to see those 234/238 drops. its that simple. New players play many games and all of them will have easier to understand/apreciate drops with less of a grind attached. remember that each crate contains 4 items and they wont know which is good and which (95%) is garbage. Sure, they get protected for being tank spec but equiping dps gear, but that wasnt even in the original design.
Intermediate players are likely going to attempt the grind, get dispirited past rank 50 and do something with immediate rewards rather than deffered random payment. Most crates i got so far are all disintegration cases, fine and good when they drop 2/3 times an activity, but past the super early levels that we are at now its not going to happen like that and its a big investment of time to go from 179 to 180 to be rewarded with a pet, reputation item you never heard of and a vanity set that looks so-so and you got many times before.
Experienced players know when they arent wanted.
The dev's however got to sort out the old code, hopefully making it cleaner and less costly in wages to change and replace old gear with new gear each year. Yes folks dont forget that whatever you grind this year will have to be repeated next year when they introduce a new gear set and retire the current one. It's not a feature for us at all.