Go back to WOW Stop qqing on these forums.. Its a new game, bio is doing everything they can, look at wow, how many bugs and issues did they have when they first launched, heck it even took them over a year to fix some. I have to admit though, bios customer service does suck, my friend had 2 beta accts and he put his game code on the wrong acct, after 5 calls and many emails the issue still didnt get fixed. He had to go re buy the game.