At a minimum allow premade characters of max level, or character copies from live,. This is the main reason I havent played on the PTS, I dont want to level another toon.
It is unfortunate, because you are missing out on a very large portion of your testing market. I game up to 12, sometimes 16 hours a day ( I do it for a living, Don't ask how, and no it's not currency farming related)
That's dedicated testing hours not being utilized. Just my 2 cents