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Higherpower

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  • Location
    West Lafayette, IN
  • Homepage
    http://twitter.com/#!/StratmanDean
  • Interests
    Gaming, going to bars with friends, working on business ventures
  • Occupation
    Businessman (dental field)
  1. Pet battles are being introduced with patch 1.1b.
  2. See, this is an example of an unproductive and unintelligent comment. Businesses need to be receptive of their customers, and like I said, if this many customers believe there is a problem, then the business has a problem, simple as that. The long term health of a business is not only measured by the dollars it produces each year, but by the reception they have towards their customer base over that time period as well. I wish some of the people in these forums ran businesses against mine, I'd love to have all their angered customers.
  3. I do agree that Bioware is not going to appease everyone in every situation. However, what I am trying to convey here is that leaving customers with vague situations and answers is not the way to success in the long run. I apologize, but I do not believe that Bioware's Community Managers came out right now (or beforehand would have been more effective) and explained the situation, BUT offered some type of rough schedule for months to access date, this entire situation could have been much more relaxed. The fact that Stephen Reid came out at the end of today explaining their "inability" to give even a rough estimate, rather than prefacing the entire EAG with this explanation was the source of the miscommunication in the first place.
  4. Like others have said, if this many customers are angered by the situation, then regardless of what Bioware may have claimed or disclaimed on their sales page, then there was some type of breakdown in communication from the get-go. This large of an outcry on the forums about the situation is a problem to the customers, which means it needs to be a problem to the business.
  5. Please don't bring arguments like this into my topic, I understand where you are coming from and have the utmost respect for the armed forces, but it has nothing to do with the point of my post, and is nothing more than a troll magnet. Thank you.
  6. Good Lord. I am not complaining that I am not in the Early Access right now. I am saying that we are all excited to get into the game as soon as possible, and I am accepting the fact that I did not pre-order until late. However, to a majority of the people who may have pre-ordered earlier than I did, and to all for that matter, would it not be acceptable to even give a rough estimate as to when someone in November would get into Early Access versus someone who pre-ordered in September? I simply cannot believe that they could not give even a 24-hour rough estimate in this situation, for the mere fact that half the people on these forums could give a rough estimate that could be semi-close to the actual date of access. There has been a communication breakdown leaving customers of Bioware staring at their computers all day, and will leave customers staring at their computers for the next seven days, that could be solved with a simple, rough estimate post. For goodness sakes, businesses get a heck of a lot further in profit when they have the goodwill of their customers. That is business 101.
  7. I understand your point, and I understand the point of each of the posts that the community managers, particularly Stephen Reid, have pointed out to us. It may be incredibly difficult, if not impossible for them to give an accurate timeline as to when people are going to be able to play the game they are so excited about. However, this is an issue of perception. The customer perceives a problem, and they do not see a direct solution to their problems. Even if Stephen Reid came out and pulled out a rough estimate of the timeline, which I am absolutely sure he could do, it would quell the issue temporarily and perhaps save people who pre-ordered in November from checking the website every 5 minutes for the next 3 days. If the Community Managers in this situation would even give an incorrect attempt, it would be an attempt nonetheless, and would go a lot further than the vague posts they have thrown at us throughout the day.
  8. @NovalGaraint I completely am on your side. I am very much a competitive gamer and I will be forever. I hate the fact that there are people who are going to beat me to the top, and that is the foundation of the entire problem that everyone is experiencing right now. Some people get to play, and others don't. And that is ticking a lot of avid gamers off. Trust me, I am on your side, and I am trying to get the argument to die down, in that I am trying to get the sides to see each other more clearly.
  9. I do agree with this wholeheartedly, and the forums are not the place to find coherent information with the exception of a few jewels if you are a Community Manager like Stephen Reid. However, there must be some responsibility to the consumer by the business that they care about not only the dollar that customer represents, but about that customer as a consumer and an individual. In fact, it would probably appear to be quite a great PR move if Stephen Reid came out right now and said "We apologize for the way we handled this rolling release and will have some type of estimate within the next hour of how long each month of preorders is expected to wait for their early access. " Not only would this fulfill the needs of some individuals on the forums currently, but it would appear (regardless of whether they do or not) that they have some concern over the time of their excited customers. It would be a win-win.
  10. Wish the forums weren't moving a million miles an hour..
  11. I wholeheartedly agree that each and every person who pre-ordered (with few exceptions) saw the statement "up to 5 days of early access". I do not disagree whatsoever, and anyone complaining about this fact can cease immediately. In the end, this comes down to the fact that some people are "getting ahead" in the game, and people are feeling left out. It sucks to be left out of things that you derive enjoyment from--no one disagrees with this. However, this is a fact of life. Sometimes you don't always get to participate right away--or at all--and it takes maturity to accept this. Within the next 7 days, all of us will be playing this game, and we will be having a great time. My concern (as is many others) is the lack of communication with the majority of their playerbase as to when exactly this vague, but rather lengthy, timespan will play itself out. For example, how many times have you heard people complain when the local plumber or cable guy tells you that he will be out between the hours of 10 and 4? That is 6 hours that you have to wait around at your house *hoping* that he will show up towards the earlier side of this timeline. And that is only 6 hours of waiting for a single person! What happens when you tell supposedly 2 million people that they need to stare at their computer screens, iPhones, etc. for the next 7 days in anxious anticipation of something they cannot WAIT to get their hands on? You are going to get a lot of frustrated individuals, that is what. I'm not in the Early Access as we speak, and in no way am I complaining that I am not. However, instead of arguing with the people who are on here because they care about playing this game that is being dangled right in front of their faces like a carrot on a stick, maybe try understanding. I believe it was Marshall Field's store a while back who took on the mantra that the "customer is always right". While he did not mean this literally, the idea is that if the customers are upset about something, regardless if it is rational or correct, then perhaps there is a problem anyways. If the customers perceive a problem with a business's practice, then the simple matter of fact is that There Is.
  12. I must say I've got to agree with the 33/3/5 setup in the trees. As far as healing throughput and raid success goes, only the 3/5 in the other two trees are going to increase your throughput without wasting any points to jump to the next (also quite not useful) tiers. I do not disagree that sedatives are not going to be useful on bosses, but I'd assume having an extra CC for trash between bosses is going to make a decent impact (think sap for rogue with a damage reduction after breaking). I would drop Med Screen for Sedatives and have an identical build to the one directly above mine.
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