Yes same issue, also sent in a ticket, was just after 1.2 i think.
And got the following reply wich we all know well i think :
Thank you for contacting us regarding that your headgear is no longer visible on your character, even if it is enabled.
Your report has been forwarded to our development team, who will investigate further. Please be aware that when a ticket is escalated for such an investigation, it will no longer be visible to you through the in-game helpcenter.
We regret that we will be unable to provide you with further updates on this issue, but recommend checking the latest patch notes at http://www.swtor.com/patchnotes for information on any fixes or changes related to this issue.
Sith Pureblood Mara, the helmet wont show, orange item from nar shaddaa, actually bought it for the look
Some crap green "waterpolo"**** looking helmet that i no longer have did still show after 1.2...