Not sure what's happening there as that boss seems to be one of the easiest. I'd say the group of bosses before are more difficult.
Sounds like you're doing everything correctly. The dps should be focusing down the turrets of course. Other than that I've never found that much damage on that fight, I usually do a little bit of dps on the side.
There does seem to be some stigma against operative healers and I have no idea why. I've healed them all upto and including cademimu at level 30 with no problems at all.