I just wanted to add my voice to the others affected by this bug. My Jedi Knight is languishing at level 31 because I don't want to move forward with his story until this issue has been fixed. I feel bad enough that I may have missed some special dialogue options at the close of Chapter 1 since I'm unable to advance my relationship with Kira -- and I sure as heck don't want to miss anything further!
I was holding out for the next maintenance patch, assuming it would have a fix for this, but it looks like I'm going to be playing alts for quite a while longer than I'd hoped.
How sad.