One more point before I leave. Increasing product sales is why businesses ADVERTISE! Why is it that every (North) American gaming company does not understand that to make money in Australia you actually gotta advertise your product? Seriously, did anyone even discuss increasing the money spent in this area? I imagine not, because all we got at release was one lousy TV ad (that I could see) and NOTHING when the new servers opened (which was when you should have hit our market HARD!)
Star Wars is a strong, popular brand. Maybe if you had advertised aggressively in the Oceanic region we would have seen a stronger movement in sales & subs.
And Musco, I know you've got a tough job man, but people are starting get out the pitchforks around here. We're all seeing red. If I were you, I'd print out a couple of these larger threads and dump the masses of paper on your Boss's desk. It should give you a bit stronger position when you tell him/her about how angry we are right now AND how much we care.
I am DKSmash, and I still live in the Red Zone! Live well and Shoot straight Oceania!