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Posts posted by kormonnaut
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Fun fact: This is the 7th most replied thread on the bug report forum. And we still don’t have it fixed.
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I just got two of them too. So… am I creating a ticket then? Jackie?
Never mind! Apparently you have to be able to log in to the game to open a ticket. Cool. Super impressed with how this is all playing out. My fool self resubbed back when the PTR fix patch came out. What a clown I am.
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Hahahaha, just when you think Customer Service couldn’t get any worse.
I just received a reply to the email I sent Support on the instructions of Jackie providing all the info that was requested.
I just got two of them too. So… am I creating a ticket then? Jackie?
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I want 3000 cartel coins and a “martyr” title for this.
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Hey you guys check out the post in dev tracker they are estimating the next patch for march 22 once they make all the checks for the bugs
So over a month for a fix. Impressive.
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Hi everyone,
We just opened up PTS and it contains a number of fixes that are intended to be pushed out with the next patch I reference in this post. One of the fixes is for the Ryzen issue you are experiencing. Can you confirm if you are able to access PTS? You should be able to see the PTS server. If you are or not, please update this thread with a report.
Thank you,
Jackie
Appears to work. Hope this makes it to live soon!
Not that its overly important right now, but I was kind of hoping this would fix the empty-servers-after-resuming-from-sleep issue, but it didn't.
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It's Tuesday......HOPES UP FOR A PATCH!!!! *Logs in after work and dreams are shattered* yay no fix.. Unplayable game yay!!!!!
I had hopes that server-side hotfix might help us. Nope.
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Looks like it’s probably going to be a while:
https://www.swtor.com/community/showpost.php?p=10011571&postcount=1
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Day 21. Guild Wars 2 End of Dragons releases today.
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Frankly at this point SWTOR is starting to look like some Kickstarter game, promising results if we will only keep putting our money in, while never delivering the actual ability to play the game.
You are not wrong.
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Hi all,
I'm waiting on info to finalize details on when the next patch will be as there will be a number of fixes going into including the Ryzen fix. When I have that info, we will be communicating that to the wider playerbase. I understand that this issue is preventing you from playing the game. To reiterate, if you have not yet, please follow these steps outlined here, so that the appropriate team can track, confirm the state of your account, and issue compensation for time lost when the fix is deployed.
So are we looking at like… in the next week? Or multiple weeks? Luckily I caught my cancel right before getting billed for another month tomorrow.
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I don’t know what’s worse though. The bug itself or the absolutely terrible communication from JackieKo.
According to a private message response from JackieKo, the lack of additional communication is because they are waiting to be able to give us a timeline.
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Hi everyone,
The source of the issue has been identified and a fix has been created for it. However, we will not be able to deploy it until the next game patch. As such, players who are impacted by this issue, read the below carefully.
- Please reach out to support@swtor.com
- Add "Ryzen issue" to your subject line
- Provide your account name
- Confirm that you are not seeing anything on the server list
- Confirm what hardware you are using
They will then verify the state of your account to confirm you are a player who is impacted. Compensation will be issued to you to make up for the days you have been unable to play once the fix has been deployed.
Thank you
Hey JackieKo - anyone want to address when this fix might roll out?
- Please reach out to support@swtor.com
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Anyone get a response to their “Ryzen Issue” email yet?
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I've gotta be honest, I kinda assumed it was going to be Tuesday. I did ask for a ballpark, but my expectation was that the answer would be soon. But we are close enough without any maintenance notification that it's really not looking that way.
And with no reply from a dev or CM letting us know… sigh.
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So after updating all of my drivers and anything else on my G14 including the ASUS Game First software. I then stopped all popups. What I mean is the game first optimization popup and the NVIDIA Gforce Experience overlay popup. While this has not solved the problem it has caused it to lessen. I now get in one out of 4 or so trys.
Just tried this. Got really excited when it went from launch to empty server list in fifteen seconds instead of over a minute.... but that was only first launch. I've had precisely zero successful logins since 7.0, unless you count the one using a borrowed older machine...
I'm using the website-downloaded client, not Steam. I don't want to install again. I wish they'd tell us what the issue is... I'm very curious. This, along with other issues, has turned me off to buying another AMD-powered ASUS laptop ever again.
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One more day until we find out if they meant “next maintenance” or 7.0.1/7.1…
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If you’ve got a Ryzen processor you might be affected by the same issue all us people with Zephyus laptops have. Otherwise, might want to check if your AV and Firewall are getting in the way. I know Norton360 has given some people trouble after patches, requiring manually re-adding launcher.exe and swtor.exe and allowing all traffic.
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Let me guess - Asus Zephyrus G14 or G15?
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Hi, it sounds pretty ominous, could you chill people out with a closer ETA for this patch. Some people are already raising pitchforks as they think you mean 7.1 in March/April.
I hadn't thought to reach for a pitchfork... then you said this. If this isn't in a hotfix...
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Just waiting on the next basic online service isn’t working troubleshooting step… “have you tried rebooting your router?”
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Isn't this usually around the time when they pop in and ask for info?
You’ve scared them off.
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If we don't get an update tomorrow, they won't be working on a weekend, so it'll be another 10 days for this.
I’m about ready to cancel my sub and throw money at Lost Ark instead. This is beyond disappointing.
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Hi all,
We're continuing to investigate. I have some follow up questions from the team. Can you please provide/answer the following:
- Launcher logs. This is the location of the launcher logs: Star Wars - The Old Republic\logs
- Client logs. This is the location the client logs: Star Wars - The Old Republic\swtor\retailclient\swtor\logs
- What AV and firewall are you using? Was a clean boot tested?
- Are you using Steam or the website launcher?
Please respond with answers to the above questions. We want to gather information as efficiently as we can.
Here you go. Launcher log:
2022-02-16 02:39:10 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.
2022-02-16 02:39:10 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 2:39:4, written=2/14/2022 19:0:4
2022-02-16 02:39:10 INFO Initializing download manager
2022-02-16 02:39:10 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings
2022-02-16 02:39:10 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings
2022-02-16 02:39:10 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2022-02-16 02:39:10 INFO completeLauncherInit()
2022-02-16 02:39:10 INFO -----------------------------(300)-----------------------------
2022-02-16 02:39:10 INFO Timezone: 300
2022-02-16 02:39:11 INFO SpecsHash=4102935480.4035575248
2022-02-16 02:39:12 INFO Checking for launcher update
2022-02-16 02:39:12 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings
2022-02-16 02:39:12 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:12 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )
2022-02-16 02:39:12 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:39:12 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10
2022-02-16 02:39:12 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:39:12 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:39:12 INFO Patch completed normally (patcher2021)
2022-02-16 02:39:12 INFO Patching end
2022-02-16 02:39:12 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:12 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2022-02-16 02:39:13 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:39:13 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2022-02-16 02:39:13 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:39:13 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:39:13 INFO Patch completed normally (eualas)
2022-02-16 02:39:13 INFO Patching end
2022-02-16 02:39:39 INFO User logs in.
2022-02-16 02:39:39 INFO Retrieving patch notes for environment [swtor]
2022-02-16 02:39:39 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 02:39:39 INFO BitRaider is available for [swtor]
2022-02-16 02:39:39 INFO Previous patching mode for [swtor] is [sSN]
2022-02-16 02:39:39 INFO Patch selection action: GoStraightToSSN
2022-02-16 02:39:39 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 02:39:39 INFO Chosen environment is swtor
2022-02-16 02:39:39 INFO Forcing patch of VCRT2015-2019
2022-02-16 02:39:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:39 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )
2022-02-16 02:39:40 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:39:40 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0
2022-02-16 02:39:40 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:39:40 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:39:40 INFO Patch completed normally (vc2017)
2022-02-16 02:39:40 INFO Patching end
2022-02-16 02:39:40 INFO Launching update of VCRT2015-2019 due to it not being installed.
2022-02-16 02:39:40 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 02:39:40 INFO Chosen environment is swtor
2022-02-16 02:39:40 INFO Starting patch of product retailclient_swtor
2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )
2022-02-16 02:39:41 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )
2022-02-16 02:39:41 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:39:41 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )
2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:39:41 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )
2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:39:41 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294
2022-02-16 02:39:41 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9
2022-02-16 02:39:41 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:39:41 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352
2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:39:41 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 02:39:41 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357
2022-02-16 02:39:41 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:39:41 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:39:41 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:39:41 INFO Patch completed normally (retailclient_swtor)
2022-02-16 02:39:41 INFO Patching end
2022-02-16 02:39:43 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 02:39:43 INFO User pressed play (retailclient,en-us,swtor)
2022-02-16 02:39:43 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe
2022-02-16 02:39:43 INFO Closed launcher
2022-02-16 02:47:02 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.
2022-02-16 02:47:02 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 2:39:4, written=2/14/2022 19:0:4
2022-02-16 02:47:02 INFO Initializing download manager
2022-02-16 02:47:02 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings
2022-02-16 02:47:02 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings
2022-02-16 02:47:02 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2022-02-16 02:47:02 INFO completeLauncherInit()
2022-02-16 02:47:02 INFO -----------------------------(300)-----------------------------
2022-02-16 02:47:02 INFO Timezone: 300
2022-02-16 02:47:03 INFO SpecsHash=4102935480.4035575248
2022-02-16 02:47:03 INFO Checking for launcher update
2022-02-16 02:47:03 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings
2022-02-16 02:47:03 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:03 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )
2022-02-16 02:47:04 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:47:04 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10
2022-02-16 02:47:04 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:47:04 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:47:04 INFO Patch completed normally (patcher2021)
2022-02-16 02:47:04 INFO Patching end
2022-02-16 02:47:04 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:04 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2022-02-16 02:47:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:47:04 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2022-02-16 02:47:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:47:04 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:47:04 INFO Patch completed normally (eualas)
2022-02-16 02:47:04 INFO Patching end
2022-02-16 02:47:24 INFO User logs in.
2022-02-16 02:47:24 INFO Retrieving patch notes for environment [swtor]
2022-02-16 02:47:24 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 02:47:24 INFO BitRaider is available for [swtor]
2022-02-16 02:47:24 INFO Previous patching mode for [swtor] is [sSN]
2022-02-16 02:47:24 INFO Patch selection action: GoStraightToSSN
2022-02-16 02:47:24 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 02:47:24 INFO Chosen environment is swtor
2022-02-16 02:47:24 INFO Forcing patch of VCRT2015-2019
2022-02-16 02:47:24 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:24 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )
2022-02-16 02:47:25 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:47:25 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0
2022-02-16 02:47:25 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:47:25 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:47:25 INFO Patch completed normally (vc2017)
2022-02-16 02:47:25 INFO Patching end
2022-02-16 02:47:25 INFO Launching update of VCRT2015-2019 due to it not being installed.
2022-02-16 02:47:25 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 02:47:25 INFO Chosen environment is swtor
2022-02-16 02:47:25 INFO Starting patch of product retailclient_swtor
2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )
2022-02-16 02:47:25 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:25 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 02:47:25 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )
2022-02-16 02:47:25 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:47:25 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:47:25 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 02:47:25 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )
2022-02-16 02:47:25 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:47:25 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:47:25 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 02:47:25 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:25 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:47:25 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )
2022-02-16 02:47:26 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:47:26 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:47:26 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294
2022-02-16 02:47:26 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:26 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 02:47:26 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:26 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9
2022-02-16 02:47:26 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:47:26 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:47:26 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 02:47:26 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:26 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352
2022-02-16 02:47:26 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:47:26 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:47:26 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 02:47:26 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:26 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357
2022-02-16 02:47:26 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:47:26 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:47:26 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:47:26 INFO Patch completed normally (retailclient_swtor)
2022-02-16 02:47:26 INFO Patching end
2022-02-16 02:47:36 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 02:47:36 INFO User pressed play (retailclient,en-us,swtor)
2022-02-16 02:47:36 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe
2022-02-16 02:47:36 INFO Closed launcher
2022-02-16 02:51:36 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.
2022-02-16 02:51:36 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 2:39:4, written=2/14/2022 19:0:4
2022-02-16 02:51:36 INFO Initializing download manager
2022-02-16 02:51:36 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings
2022-02-16 02:51:36 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings
2022-02-16 02:51:36 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings
2022-02-16 02:51:36 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2022-02-16 02:51:36 INFO completeLauncherInit()
2022-02-16 02:51:36 INFO -----------------------------(300)-----------------------------
2022-02-16 02:51:36 INFO Timezone: 300
2022-02-16 02:51:37 INFO SpecsHash=4102935480.4035575248
2022-02-16 02:51:37 INFO Checking for launcher update
2022-02-16 02:51:37 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:37 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )
2022-02-16 02:51:38 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:51:38 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10
2022-02-16 02:51:38 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:51:38 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 02:51:38 INFO Patch completed normally (patcher2021)
2022-02-16 02:51:38 INFO Patching end
2022-02-16 02:51:38 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:38 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2022-02-16 02:51:38 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:51:38 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2022-02-16 02:51:38 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:51:38 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2022-02-16 02:51:38 INFO Patch completed normally (eualas)
2022-02-16 02:51:38 INFO Patching end
2022-02-16 02:51:55 INFO User logs in.
2022-02-16 02:51:55 INFO Retrieving patch notes for environment [swtor]
2022-02-16 02:51:55 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 02:51:55 INFO BitRaider is available for [swtor]
2022-02-16 02:51:55 INFO Previous patching mode for [swtor] is [sSN]
2022-02-16 02:51:55 INFO Patch selection action: GoStraightToSSN
2022-02-16 02:51:55 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 02:51:55 INFO Chosen environment is swtor
2022-02-16 02:51:55 INFO Forcing patch of VCRT2015-2019
2022-02-16 02:51:55 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:55 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )
2022-02-16 02:51:56 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:51:56 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0
2022-02-16 02:51:56 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:51:56 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0
2022-02-16 02:51:56 INFO Patch completed normally (vc2017)
2022-02-16 02:51:56 INFO Patching end
2022-02-16 02:51:56 INFO Launching update of VCRT2015-2019 due to it not being installed.
2022-02-16 02:51:56 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 02:51:56 INFO Chosen environment is swtor
2022-02-16 02:51:56 INFO Starting patch of product retailclient_swtor
2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )
2022-02-16 02:51:57 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )
2022-02-16 02:51:57 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:51:57 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )
2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 02:51:57 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )
2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:51:57 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294
2022-02-16 02:51:57 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9
2022-02-16 02:51:57 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:51:57 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352
2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 02:51:57 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 02:51:57 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357
2022-02-16 02:51:57 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:51:57 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 02:51:57 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 02:51:57 INFO Patch completed normally (retailclient_swtor)
2022-02-16 02:51:57 INFO Patching end
2022-02-16 02:52:00 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 02:52:00 INFO User pressed play (retailclient,en-us,swtor)
2022-02-16 02:52:00 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe
2022-02-16 02:52:01 INFO Closed launcher
2022-02-16 22:44:40 INFO SWTOR Launcher [Core:U2021.0.44 Lib:MFeb.11.2022.16:12:34] initialized.
2022-02-16 22:44:40 INFO File info: D:\Program Files (x86)\SWTOR\launcher.exe size=8047336, created=2/14/2022 19:0:4, accessed=2/16/2022 22:44:34, written=2/14/2022 19:0:4
2022-02-16 22:44:40 INFO Initializing download manager
2022-02-16 22:44:40 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher-app.settings
2022-02-16 22:44:40 INFO Loaded agreements from D:\Program Files (x86)\SWTOR\eula.settings
2022-02-16 22:44:40 INFO Loaded settings from D:\Program Files (x86)\SWTOR\launcher.settings
2022-02-16 22:44:40 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2022-02-16 22:44:40 INFO completeLauncherInit()
2022-02-16 22:44:40 INFO -----------------------------(300)-----------------------------
2022-02-16 22:44:40 INFO Timezone: 300
2022-02-16 22:44:41 INFO SpecsHash=4102935480.4035575248
2022-02-16 22:44:41 INFO Checking for launcher update
2022-02-16 22:44:42 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:44:42 INFO Download: http://manifest.swtor.com/patch/patcher2021.patchmanifest (159.153.92.50 )
2022-02-16 22:44:42 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 22:44:42 INFO ManifestState=GetManifest: patcher2021, current=-1/upcoming=-1/required=10
2022-02-16 22:44:42 INFO Manifest Loaded: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 22:44:42 INFO ManifestState=Complete: patcher2021, current=10/upcoming=-1/required=10
2022-02-16 22:44:42 INFO Patch completed normally (patcher2021)
2022-02-16 22:44:42 INFO Patching end
2022-02-16 22:44:42 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:44:42 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2022-02-16 22:44:43 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 22:44:43 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2022-02-16 22:44:43 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2022-02-16 22:44:43 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2022-02-16 22:44:43 INFO Patch completed normally (eualas)
2022-02-16 22:44:43 INFO Patching end
2022-02-16 22:45:08 INFO User logs in.
2022-02-16 22:45:08 INFO Retrieving patch notes for environment [swtor]
2022-02-16 22:45:08 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 22:45:08 INFO BitRaider is available for [swtor]
2022-02-16 22:45:08 INFO Previous patching mode for [swtor] is [sSN]
2022-02-16 22:45:08 INFO Patch selection action: GoStraightToSSN
2022-02-16 22:45:08 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 22:45:08 INFO Chosen environment is swtor
2022-02-16 22:45:08 INFO Forcing patch of VCRT2015-2019
2022-02-16 22:45:08 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:45:08 INFO Download: http://manifest.swtor.com/patch/vc2017.patchmanifest (159.153.92.50 )
2022-02-16 22:45:09 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 22:45:09 INFO ManifestState=GetManifest: vc2017, current=-1/upcoming=-1/required=0
2022-02-16 22:45:09 INFO Manifest Loaded: vc2017, current=0/upcoming=-1/required=0
2022-02-16 22:45:09 INFO ManifestState=Complete: vc2017, current=0/upcoming=-1/required=0
2022-02-16 22:45:09 INFO Patch completed normally (vc2017)
2022-02-16 22:45:09 INFO Patching end
2022-02-16 22:45:09 INFO Launching update of VCRT2015-2019 due to it not being installed.
2022-02-16 22:45:09 INFO Starting game requirements check. Patching requirements using SSN.
2022-02-16 22:45:09 INFO Chosen environment is swtor
2022-02-16 22:45:09 INFO Starting patch of product retailclient_swtor
2022-02-16 22:45:09 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:45:09 INFO Download: http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest (159.153.92.50 )
2022-02-16 22:45:10 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:45:10 INFO Download: http://manifest.swtor.com/patch/movies_en_us.patchmanifest (159.153.92.50 )
2022-02-16 22:45:10 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 22:45:10 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:45:10 INFO Download: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest (159.153.92.50 )
2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2022-02-16 22:45:10 INFO Download: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest (159.153.92.50 )
2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 22:45:10 INFO ManifestState=GetManifest: retailclient_swtor, current=-1/upcoming=-1/required=294
2022-02-16 22:45:10 INFO Manifest Loaded: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/movies_en_us.patchmanifest
2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO ManifestState=GetManifest: movies_en_us, current=-1/upcoming=-1/required=9
2022-02-16 22:45:10 INFO Manifest Loaded: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 22:45:10 INFO ManifestState=Complete: movies_en_us, current=9/upcoming=-1/required=9
2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_main.patchmanifest
2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO ManifestState=GetManifest: assets_swtor_main, current=-1/upcoming=-1/required=352
2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_main, current=352/upcoming=-1/required=352
2022-02-16 22:45:10 INFO Dependency Set: http://manifest.swtor.com/patch/assets_swtor_en_us.patchmanifest
2022-02-16 22:45:10 INFO ManifestState=Dependency: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO ManifestState=GetManifest: assets_swtor_en_us, current=-1/upcoming=-1/required=357
2022-02-16 22:45:10 INFO Manifest Loaded: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 22:45:10 INFO ManifestState=Complete: assets_swtor_en_us, current=357/upcoming=-1/required=357
2022-02-16 22:45:10 INFO ManifestState=Complete: retailclient_swtor, current=294/upcoming=-1/required=294
2022-02-16 22:45:10 INFO Patch completed normally (retailclient_swtor)
2022-02-16 22:45:10 INFO Patching end
2022-02-16 22:45:23 INFO Using environment.name [swtor], productName [retailclient]
2022-02-16 22:45:23 INFO User pressed play (retailclient,en-us,swtor)
2022-02-16 22:45:23 INFO Game successfully launched: D:\Program Files (x86)\SWTOR\swtor\RetailClient\swtor.exe
2022-02-16 22:45:23 INFO Closed launcher
And here's the client log:
2022-02-16T17:45:23.625995 332c INFO Login user: kormonnaut shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1975)
2022-02-16T17:45:23.625995 332c INFO Starting firestorm client [Client.Startup](playerclient.cpp:PlayerClient::Login:2001)
2022-02-16T17:45:23.625995 332c INFO Client using repository stub instance [Client.Startup](playerclient.cpp:PlayerClient::Login:2022)
2022-02-16T17:45:34.601127 332c INFO [bwaRenderer] Initializing renderer... [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2022-02-16T17:45:34.705150 332c INFO [bwaRenderer] using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2022-02-16T17:45:35.431881 332c INFO [bwaRenderer] Successfully created Device [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:571)
2022-02-16T17:45:38.099406 332c INFO starting BWA Audio Engine [Client.Shutdown](dx8_basic.cpp:OSStartUp:1110)
2022-02-16T17:45:38.344462 332c INFO Completed OSStartup [Client.Shutdown](dx8_basic.cpp:OSStartUp:1460)
2022-02-16T17:46:48.871231 332c INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:932)
2022-02-16T17:47:06.603460 332c INFO RemoteRenderer process shutdown complete. [Client.Shutdown](dx8_basic.cpp:OSShutDown:2619)
Antivirus/Firewall is Norton 360.
Clean boot was troubleshooting step 1.
Website launcher.
I'll also note, as I alluded to earlier in this thread, I've often had empty server lists in the past after resuming from sleep - previously easily resolved by a reboot. Obviously that's not fixing it in this case. I've often wondered if this had something to do with the WLAN adapter coming out of suspend in some different mode
- Launcher logs. This is the location of the launcher logs: Star Wars - The Old Republic\logs
Empty server list
in Bug Reports
Posted
So far it seems like our compensation will be an automated email saying to put in a ticket. From the game. Where you have to be logged in with set server select.