I thought the press release was kinda sad. I honestly thought they were about to break into the whole "these steps are necessary for us to continue to be world class *insert sport", and these sacrifices are what we need" schik
I feel pretty bad for those that did get the news that they were no longer required. In most cases, a by the numbers press release means exactly the opposite of what is going on behind closed doors, so I've no doubt the businessmen had any problem with culling jobs.
As for the "this means we can concentrate on content" line, that doesn't make sense, at present BW have a bad rep for releasing new content that is incredibly bug ridden, how exactly will cuts help this? If you reinvested the sub money you save in improving your model, you might get away with this statement, but when we consider EA's part in this, its pretty clear what they are steering at here.
Your customer service has not improved since the day I had the misfortunte to purchase a CE with no product key. Hours of phone calls and dumb cut and paste emails later and no appoligy to this day. Does this sound like it needs a less is more restructuring?
Oh well, keep up with those press releases from your ivory tower, it just shows how completely out of touch you are.