by your post you seem to ingore the fact that there are 1000s of individuals with similar issues ... so I suggest you read the issues at hand rather than ASSuming you know *** you are talking about. Then after you do that here is your **** pill please take it.

So if this is the case then why is it you have done nothing about the launcher that 1000s of people have issues with? SOME OF THESE PEOPLE HAVE NEVER BEEN ABLE TO DOWNLOAD THE GAME SINCE THE WEEK BEFORE PRE LAUCH. Yet you have said little and Done NOTHING about this issue. I could care less about fixing slicing, or nerfing a spell or any other issue. THIS should be your #1 issue and should be fixed before ANYTHING else is added, fixed, nerfed, or even looked at. It is not the customers responsibility to remove their ram, run 30 different diagnostic tests on their system when the issue clearly is your problem not theirs. You will not allow the IT professions who are playing the game to help the players by providing them with fixable solutions .. you delete their posts immediately .... YET you have given no viable solution for any of these people. WE DEMAND AN EXPLANATION, specifically tailored to this issue. NOT some generic response, not a link to your 5 mile long thread on how to be a IT tech person but what you intend to do to fix this issue .. and WHEN? NO "we are aware of the problem" ... a specific time frame as to a fix. Do these people get free time since their free 30 days is UP before they can even download with your subpar launcher? Do they get bonus time since they have zero support from Bioware? Just curious .... or are you going to refund the cost of their game since you have completely ignored this issue now since Beta ???? Just curious ... straight from Mr Ohlen would be great for a response THANKS!!!!!!!

Solid F There are 100s of people who are having launcher issues if not 1000s by this point and as more come in more problems with the launcher arise. True many of you had no issues and thats great. People can blame individuals hardware we've pretty much determined that can't be the case the amount of variables between individuals having issues do not add up, systems are different, different OS, different configurations, different ram, different motherboards, different video cards etc. People are not even getting the same errors in the same places. This has nothing to do with i'm not in the game playing, it has to do with the fact that it appears little effort is being made to fix the launcher issue with that growing number of individuals. Add that to tickets being closed reporting the issue with the statement "the issue has been fixed" and the issue is not fixed it still persists for nearly everyone. The stage in which individuals get the errors are as random as the individuals getting the errors themselves. Consider yourself lucky that you've had no download issues. I am also most certain that if you HAD the same issues as these folks you'd all be screaming about it to.

columbia missouri here ....

this leads me to believe a whole lot more people are having launcher issues than are posting lol