True Skinner's box is used but SWTOR also has mystery, mastery, mental challenge, narrative and novelty. The video also is talking about games with just Skinner's box and how there are too many game like that. Even at the end of the video it says good games have a mixture of all these things including Skinner's box. Now some of the things listed are done better than others in SWTOR but hey its sure fun to play.
Great find by the way thank you.