That's probably because you lack any sort of training, expertise, or experience running internet services.

Er... Maybe you didn't hear: They are sending out emails to people for Early Access.

You're not in a queue. You're not allowed to play the game. You haven't paid for the game. Those who are playing are not paying for their time. This is a free gift from Bioware and you're acting like an entitled child.

For pre-ordering. Crap, dude. Are you that inexperienced? Wait until you grow up and start dealing with businesses like hotels and airlines and car rentals. It's pretty common practice when reserving some product/service that you get charged with a small fee to both ensure that your method of payment is valid and that you're serious about the order and not just reserving based on a whim. For Origin, it was so easy to pre-order and get an Early Access code that without the $5 fee, I would have ordered on the first day just to cancel and get the code and then decide whether I wanted to actually buy the game later. The $5 fee is there to make me think twice about doing that. Wow. Come on. This isn't rocket science people. Has no one else here ever actually lived in the world? Are you all 14 year olds?

Wow. Okay, I'm glad Bioware is doing this release instead of all of you guys. You really have no clue how to do this do you? Does anyone remember that all of this is free? That you were never guaranteed to play? That the goal behind this is to give you something for free while helping Bioware balance and tune their service? One of the keys to this is to open up just a small slice of service. Do it slowly over the first part of the day, so that you have full staff coverage for the next few hours. Then, stop adding users and watch for a full 24 hours, so you can see what the daily usage pattern will be like. Compare that to your expected capabilities, and use those numbers to pick how large the next wave will be. Add the next wave, compare that to both your full expected capacity and your calculated load for the new wave. Rinse and repeat, adjusting the service for areas that get higher load than expected. I know that people are desperate to play, but let's call it what it is: selfish entitlement. 90% of the people whining about who it was done would be happy if they could play and nothing else changed. So, they come up with this "reason" that the EGA rollout is being done wrong, based on their expertise during a couple years of college or their 5 years of experience in doing whatever MBAs do. The truth is that they don't know what they are talking about and just want to whine because their selfish desires aren't being indulged. Listen: You're not paying customers. None of us are until the 20th. If you feel any sort of emotional pain because someone beat you to level 50, then I feel sorry for you, and hope that you never experience any greater disappointment than failing to prove that you're cooler than some other people in a video game. I also feel sorry for people who's guildmates or friends are playing while they can't. I'm sorry that your "friends" don't care enough to wait for you. Take that up with your "friends".

Translation: Bioware needs to say what I want them to say. I want what I want and I want it NOW. Weeaagh.

For me: A- You were an idiot if you took off work without knowing whether you'd get in or not. Let me restate that: Idiot. Unless you bought the game the first couple days it was out, you were an idiot to waste vacation/off-shift time from a job to play a game when you were given absolutely no guarantee that would happen. Repeat: absolutely no guarantee. Please try to think a bit more. The first few days of pre-orders had as many (or more) orders than the entire month of November. Even considering that, it's stupid to think that they are going to front-load the distribution of EGA. Stupid. The whole point of EGA is to reduce the front-loading of game release. If you don't understand how computers work or how to run an internet service works, then just remain silent. See point above. If you don't know what you're talking about, please just keep your thoughts to yourself. If they keep hitting the servers with waves of new players, the engineers monitoring them will never get to see how the load is being handled, and won't have time to adjust and ensure that the fixes are working. The correct way to do this (speaking as someone who actually supports a service with a half million customers) is to --and let me know if this sounds familiar-- is to roll out partial service in measured clumps watching for short term failures. If the service handles the load, you sit back and watch it for 24-48 hours to ensure there are no long-term problems. Then you add more load and repeat. How many customers does your service support? How many deployments/upgrades have you done? I don't see how this affects me. I'm all for Bioware fixing the exploit (assuming it exists), but considering that the only people interested in using it were the ones mindlessly grinding to lvl50, I can't seem to scrape together much caring. You might as well just let them manually set their level to 50. Who cares how they get there? Yeah, the servers are lightly loaded. It's the first round of loading. You really don't know how to support a service, do you? First: that's an opinion. Second: from what I've seen, it's no worse than the one they had for the mass-beta, and considering the feedback, I'd say your opinion is in the minority. Wait. I thought you were listing bad things. Oh. You actually want a combat log? So you can run a huge statistical breakdown and either prove that you're so better than that guy over there, or turn a game into some professional obsession. Whatever. I have a job. I want a game to play. Sorry that Bioware isn't catering to your entitlement. Life must be really hard for you. Considering everything that came before this, I'm not sure I'm sad. Right. That totally convinced me that you're being reasonable and not being a childish, entitled, and immature whiner.

It's been clearly posted that you're not charged until the 20th. Feel free to post the URL of contrary evidence.

You're not a paying customer. No paying customers are paying. Please feel free to read this until it starts to make sense: Any play time between now and midnight on the 20th is FREE. You did not pay for it. You were not guaranteed to have it. It is a FREE perk or luxury provided to you by Bioware for the mutually beneficial purpose of rewarding you and allowing them to ramp up load on their servers. I'd like to say that I've never seen such childish entitlement before, but I have... in children. You haven't been paying attention, have you? Did you notice that they moved the start date forward? Or that they released an extra wave today? They can't pre-determine the wave times or sizes because those are dependent on how smoothly the load is handled. If things go well, you'll have access earlier than they would have predicted. If a problem shows up, the whole thing might be offline until release day. Either way, any time you get is a gift from Bioware since you didn't pay for a single minute of it. You know what, I wish they would tell you exactly what time you can play, just so I could watch the rest of the schedule slip forward and hear you whining as the rest of your wave gets to play hours/days before you and your impatient desire to have personal attention for a luxury you are not paying for.

Perhaps you should try Sims 3?