Once you have a dark/light side points they cannot be undone. If you get 100 dark side points and you are going for light side points you cannot undo your dark side points, they will be there for ever. This has been discussed by the devs.
LOL. Very true. I did not have to verify myself. I did send the email from the email that is on my account so that may have helped. Also when they disabled the key I still had the 5 security questions that would come up as well.
I put the CE key on my account that came in the box used that for a few days until they came out with the Android key. I was unable to add both so I send them an email saying that I wanted to remove the old one so I can add the new one. They sent me an email saying it was removed and told me to add the Android one myself. It was simple as that and it took less than a day.
You have it correct. Orange items are Custom Items. They can be modified. This means they really can fit into the scale of colors anywhere depending on the mods you put in them.