The only emails I get from Bioware, EA, or SWTOR are from noreply@em.ea.com and support@swtor.com. I have swtor.com addresses whitelisted and I have the appropriate boxes checked in my profile. I have not received any emails announcing new chapters, new content or anything from swtor@email.swtor.com. This is not a case of failing to read, or deleting an email that was thought to be spam. No such email has ever been received. It sounds like there are quite a few of us in this same boat and we are getting tired of being ignored.