LtGeneralGezlin Posted June 23, 2023 Share Posted June 23, 2023 Earlier today, I tried to purchase a 60-day time code from the official site using my Paypal account, however instead of taking me to the Paypal login page as it usually does it, it just takes me straight to the receipt page, and my payment history says that the transaction has failed. When I called SWTOR's support, they mentioned that they were getting a lot of reports about this issue, but since I haven't seen anything official on Twitter or here, I thought I'd ask! (I ended up buying a time code straight from steam, and it was added to my account) Link to comment Share on other sites More sharing options...
Grady Posted June 23, 2023 Share Posted June 23, 2023 Having similar issues. I cannot buy cartel coins. Just goes straight to an empty receipt and nothing ever gets charge or added to my cartel balance. Hope that it isn't just in some queue because I've tried several times Link to comment Share on other sites More sharing options...
OwenBrooks Posted June 24, 2023 Share Posted June 24, 2023 There is a known issue purchasing on swtor.com at present, best to wait 24hrs if linked to steam, steam purchase should work ok Link to comment Share on other sites More sharing options...
Nee-Elder Posted June 24, 2023 Share Posted June 24, 2023 15 hours ago, LtGeneralGezlin said: Earlier today, I tried to purchase a 60-day time code from the official site using my Paypal account, however instead of taking me to the Paypal login page as it usually does it, it just takes me straight to the receipt page, and my payment history says that the transaction has failed. When I called SWTOR's support, they mentioned that they were getting a lot of reports about this issue, but since I haven't seen anything official on Twitter or here, I thought I'd ask! (I ended up buying a time code straight from steam, and it was added to my account) https://forums.swtor.com/topic/930148-issues-with-making-purchases-through-the-website/ 14 hours ago, Grady said: Having similar issues. I cannot buy cartel coins. Just goes straight to an empty receipt and nothing ever gets charge or added to my cartel balance. Hope that it isn't just in some queue because I've tried several times https://forums.swtor.com/topic/930148-issues-with-making-purchases-through-the-website/ 1 hour ago, OwenBrooks said: There is a known issue purchasing on swtor.com at present, best to wait 24hrs Correct --> https://forums.swtor.com/topic/930148-issues-with-making-purchases-through-the-website/ Link to comment Share on other sites More sharing options...
Mortam Posted June 24, 2023 Share Posted June 24, 2023 Same for me it goes right to the checkout without going to the paypal page Link to comment Share on other sites More sharing options...
Nee-Elder Posted June 24, 2023 Share Posted June 24, 2023 48 minutes ago, Mortam said: Same for me it goes right to the checkout without going to the paypal page See this link yet? --> https://forums.swtor.com/topic/930148-issues-with-making-purchases-through-the-website/ Link to comment Share on other sites More sharing options...
Mortam Posted June 25, 2023 Share Posted June 25, 2023 any updates on the situation? i tried redeeming coins through the website and the problem still occurs Link to comment Share on other sites More sharing options...
Nee-Elder Posted June 25, 2023 Share Posted June 25, 2023 (edited) 30 minutes ago, Mortam said: any updates on the situation? i tried redeeming coins through the website and the problem still occurs Let's try this again.... Did you read this link yet? -> https://forums.swtor.com/topic/930148-issues-with-making-purchases-through-the-website/ Edited June 25, 2023 by Nee-Elder Reason: Why do people ignore official BioWare info? Link to comment Share on other sites More sharing options...
Mortam Posted June 25, 2023 Share Posted June 25, 2023 yes i did thank you very much Link to comment Share on other sites More sharing options...
Nee-Elder Posted June 25, 2023 Share Posted June 25, 2023 1 minute ago, Mortam said: yes i did thank you very much No problem. And unfortunately, since today is sunday ( non business-day ) , u guys are probably gonna have to wait until tomorrow monday for BioWarEA to resolve the issue. ( hopefully ) Link to comment Share on other sites More sharing options...
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