SoonerJBD Posted March 30, 2023 Share Posted March 30, 2023 I downloaded the update. The launcher works. I click play, and then I get the title screen that never goes away. Server page won't come up. Character page doesn't come up. It just stays on the title page, and nothing happens. My system meets all the required specs. I downloaded Direct X and followed all the other troubleshooting tips on the forum post. Nothing. Really glad I re-subbed only to be unable to play the game. Link to comment Share on other sites More sharing options...
Marumeaisin Posted March 30, 2023 Share Posted March 30, 2023 Same here. I did everything the 64-bit troubleshooting said to do and still can't get beyond the start screen. This had to be one of the WORST things EA/Bioware has done in years. Link to comment Share on other sites More sharing options...
NESlingthing Posted March 30, 2023 Share Posted March 30, 2023 this started happening to me after i set my graphics settings to medium and it crashed my game, except the buffer symbol doesn't move and whenever i click anywhere, i get a windows error saying that the game is no longer responding. someone please help! i really enjoy this game and i want to be able to play it again Link to comment Share on other sites More sharing options...
Pyroclast Posted March 30, 2023 Share Posted March 30, 2023 Mine takes a long time to load and then goes to the Server Selection screen - and there are no servers to choose from... After a bit I get a message saying that it can't load the server list and I should click the help link below - Which also doesn't exist... I have to say this one is a mess - I hope EA gets this straightened out soon.... Link to comment Share on other sites More sharing options...
SoonerJBD Posted April 1, 2023 Author Share Posted April 1, 2023 Good to see the continued concern from the devs (complete silence) toward those of us who still can’t get the game to run. I mean, you already got my money for the month, why should you care that I can’t play it? 2 Link to comment Share on other sites More sharing options...
Imweakkillme Posted April 2, 2023 Share Posted April 2, 2023 I have been having the same issues. Can log it but the server list is blank and cannot load in. I have no anti-virus issues, I have updated directx and have verified that I am not running in compatibility mode. I have been a subscriber a very long time and after a gigantic update that kept me from playing, I now find out I can't play...This is disheartening. Link to comment Share on other sites More sharing options...
Imweakkillme Posted April 2, 2023 Share Posted April 2, 2023 I have been having the same issues. Can log it but the server list is blank and cannot load in. I have no anti-virus issues, I have updated directx and have verified that I am not running in compatibility mode. I have been a subscriber a very long time and after a gigantic update that kept me from playing, I now find out I can't play...This is disheartening. Also, I can't get to the point where I can put in a ticket. Link to comment Share on other sites More sharing options...
Sugog Posted April 2, 2023 Share Posted April 2, 2023 I cannot get into the game either since the update. I click play after logging in and nothing happens need serious help Link to comment Share on other sites More sharing options...
Imweakkillme Posted April 2, 2023 Share Posted April 2, 2023 Since, as of today, still no fix for this issue and I can't put in a ticket for help anymore, I guess SWTOR and EA will be losing a subscriber. I will not continue to pay for a game that I cannot play with an up to date computer and the listed garbage repair process is wholly inadequate and ineffective. Link to comment Share on other sites More sharing options...
OwenBrooks Posted April 3, 2023 Share Posted April 3, 2023 On 3/30/2023 at 9:48 PM, SoonerJBD said: I downloaded the update. The launcher works. I click play, and then I get the title screen that never goes away. Server page won't come up. Character page doesn't come up. It just stays on the title page, and nothing happens. My system meets all the required specs. I downloaded Direct X and followed all the other troubleshooting tips on the forum post. Nothing. Really glad I re-subbed only to be unable to play the game. Try pressing the ALT + Enter keys a few times on the title screen Link to comment Share on other sites More sharing options...
OwenBrooks Posted April 3, 2023 Share Posted April 3, 2023 23 hours ago, Imweakkillme said: I have been having the same issues. Can log it but the server list is blank and cannot load in. I have no anti-virus issues, I have updated directx and have verified that I am not running in compatibility mode. I have been a subscriber a very long time and after a gigantic update that kept me from playing, I now find out I can't play...This is disheartening. blank server list is either a mismatch in compatibility between the game shortcut / launcher.exe and swtor.exe (all 3) the other cause is a firewall block Link to comment Share on other sites More sharing options...
OwenBrooks Posted April 3, 2023 Share Posted April 3, 2023 20 hours ago, Sugog said: I cannot get into the game either since the update. I click play after logging in and nothing happens need serious help Some have found they have needed to install directx 9 legacy files https://www.microsoft.com/en-us/download/confirmation.aspx?id=35 otherwise try installing C++ via https://aka.ms/vs/17/release/vc_redist.x64.exe , all else fails install the game via steam Link to comment Share on other sites More sharing options...
Imweakkillme Posted April 3, 2023 Share Posted April 3, 2023 can someone give me a link to post a gripe or complaint to the development and/or marketing team before I go unsubscribe? I can't seem to get to a point where I can request assistance. Link to comment Share on other sites More sharing options...
Imweakkillme Posted April 3, 2023 Share Posted April 3, 2023 Got this from JackieKo (supremely helpful) https://forums.swtor.com/topic/928413-flickering-graphic-bug-is-back/?do=findComment&comment=9750437 note that there are two .exe files that need to be checked for compatibility unlike some of the other posts we have all seen. This solved my problem. 1 Link to comment Share on other sites More sharing options...
IzzyDoom Posted April 28, 2023 Share Posted April 28, 2023 I am a subscriber with a Security Key and cannot play a game that I am paying for. They need to fix this ASAP. Link to comment Share on other sites More sharing options...
GreyestJedi Posted April 28, 2023 Share Posted April 28, 2023 I am having the same problem. The game just gets stuck at the title screen. Why are we paying for a game we can not play? Link to comment Share on other sites More sharing options...
SteveTheCynic Posted April 28, 2023 Share Posted April 28, 2023 30 minutes ago, GreyestJedi said: I am having the same problem. The game just gets stuck at the title screen. Why are we paying for a game we can not play? I guess that's the "royal we" in your post, because I very much *can* play. (Please don't try to speak for everyone until you know that everyone has the same problem or wish that you do.) Link to comment Share on other sites More sharing options...
JaclaCrystle Posted April 29, 2023 Share Posted April 29, 2023 This happened to me for 2 days after tuesday's update then they did a patch and I was able to play last evening and most of today, but now when I try to get into the game I am frozen on th Ruhnuk screen and I can't get rid of it so I have to restart my comp. I'll try again in the morning. Link to comment Share on other sites More sharing options...
Terimbor Posted April 29, 2023 Share Posted April 29, 2023 I really wish SWTOR would fix this issue, I'm subscribed and still can't log in, I get to the Ruhnuk title screen and no further. I wish they would get this problem solved as I have tried uninstalling and reinstalling along with the bug fixes in the launcher they mentioned they have mentioned to no effect. Link to comment Share on other sites More sharing options...
GreyestJedi Posted April 29, 2023 Share Posted April 29, 2023 I still can't log in. Game gets stuck on the Title Screen. I am paying for this game. Please fix this ASAP. Link to comment Share on other sites More sharing options...
OwenBrooks Posted April 30, 2023 Share Posted April 30, 2023 (edited) 10 hours ago, GreyestJedi said: I still can't log in. Game gets stuck on the Title Screen. I am paying for this game. Please fix this ASAP. try this just in case if its the initial loading screen https://answers.ea.com/t5/General-Discussion-Technical/Guide-Game-failing-to-launch-on-Clicking-Play/m-p/4809830/highlight/true#M70795 @Terimbor Edited April 30, 2023 by OwenBrooks Link to comment Share on other sites More sharing options...
GreyestJedi Posted April 30, 2023 Share Posted April 30, 2023 Quote 12 hours ago, OwenBrooks said: try this just in case if its the initial loading screen https://answers.ea.com/t5/General-Discussion-Technical/Guide-Game-failing-to-launch-on-Clicking-Play/m-p/4809830/highlight/true#M70795 @Terimbor Thank you so much for the reply,. Sorry to say, the game still will not go past the title screen. I have uninstalled and reinstalled. Downloaded the June 2010 Direct X runtime and installed it. And I also tried to run SWTOR also on steam and still will not go past the title screen. I am paying for nothing if i can't play. And it sucks because if this continues I will not be able to participate in May the 4th celebrations. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 1, 2023 Share Posted May 1, 2023 12 hours ago, GreyestJedi said: Can you make a post in the swtor technical support forum at https://answers.ea.com/t5/General-Discussion-Technical/bd-p/star-wars-the-old-republic-en and if you can provide a full dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799 would be beneficial Link to comment Share on other sites More sharing options...
GreyestJedi Posted May 2, 2023 Share Posted May 2, 2023 The Saga continues. I still can't log in. Game gets stuck on the Title Screen. I tried the regular way and also on Steam. I am paying for this game. They need to fix this ASAP. I am paying for to play the game not be a QA tester and Bug documenter. Link to comment Share on other sites More sharing options...
Char_Ell Posted May 2, 2023 Share Posted May 2, 2023 4 minutes ago, GreyestJedi said: The Saga continues. I still can't log in. Game gets stuck on the Title Screen. I tried the regular way and also on Steam. I am paying for this game. They need to fix this ASAP. I am paying for to play the game not be a QA tester and Bug documenter. I will be blunt. BioWare is not going to fix this for you. You're not going to get a resolution unless you put the effort in to resolve the issue, unfair as you may perceive it to be. I'm not seeing any posts from you on https://answers.ea.com/t5/General-Discussion-Technical/bd-p/star-wars-the-old-republic-en as Owen Brooks requested. If you're not willing to continue working with volunteers like Owen Brooks to see if a fix can be identified then you may as well uninstall the game to reclaim your drive space, submit a request for a refund of your unused subscription time due to 64-bit client not working on your PC (not sure if BioWare will grant), and move on to something else. Or continue to vent your understandable frustrations here if you want even if it's a waste of your time. 1 1 Link to comment Share on other sites More sharing options...
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