MermezeCosmin Posted October 18, 2022 Share Posted October 18, 2022 I have a problem when I try to buy cartel coins it tells me that the card cannot be used to add another before I used the card many times and it worked now it doesn't work at all I tried to call the support team but I can't talk to them is always busy line please any suggestions?🥺 Thanks account name - MermezeCosmin Link to comment Share on other sites More sharing options...
Floplag Posted October 18, 2022 Share Posted October 18, 2022 I had a similar issue recently, i resolved it by using paypal for the payment, even though paypal was connected to he exact same card. Its clear they are having some billing issues internally right now as the subscription and coin purchases never failed before recently. 1 Link to comment Share on other sites More sharing options...
JediQuaker Posted October 18, 2022 Share Posted October 18, 2022 And make sure you don't have an overdue payment on your MC account. 1 Link to comment Share on other sites More sharing options...
MermezeCosmin Posted October 18, 2022 Author Share Posted October 18, 2022 Thanks for the answer, but I don't have PayPal and it worked so far, I done the subscription with the same card 6 days ago Link to comment Share on other sites More sharing options...
Nee-Elder Posted October 18, 2022 Share Posted October 18, 2022 1 hour ago, MermezeCosmin said: I have a problem when I try to buy cartel coins it tells me that the card cannot be used to add another before I used the card many times and it worked now it doesn't work at all I tried to call the support team but I can't talk to them is always busy line please any suggestions? account name - MermezeCosmin Your account name is the same as your forum-handle, so there's no need to post it and draw more attention to it like that in public. Also: not a wise idea to state the TYPE of "credit card" brand in your thread topic either. But anyways, your issue is most likely due to todays big patch day maintenance & everything , so you could either wait a bit until that's over and try again. Or....you could try using either this link: https://help.ea.com/en/star-wars-the-old-republic/star-wars-the-old-republic/ ....and/or send email to Support@swtor.com 1 Link to comment Share on other sites More sharing options...
MermezeCosmin Posted October 18, 2022 Author Share Posted October 18, 2022 Thanks Nee-Elder I will send an email Link to comment Share on other sites More sharing options...
Nee-Elder Posted October 18, 2022 Share Posted October 18, 2022 11 minutes ago, MermezeCosmin said: Thanks Nee-Elder I will send an email No prob and GL! 1 Link to comment Share on other sites More sharing options...
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