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Problem login in after intercontinental transfer. (EU>NA)


CJUK

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Hi

 

I transferred one of my toon from red eclipse to the harbinger but now i cant seem to get in the harbinger server?

This message keeps on popping up saying i lost my connection to the server.. Also my transfer history is still on progress. i though transfer is done quickly asap.

 

EDIT: I have been trying to log in for the last 40mins and still no luck.

 

Any help would be appreciated.

 

Cheers

Edited by CJUK
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Where do you live? If in Europe, then you may find your connection is too weak to go to harb. Do you have other toons on harb? I connect from Australia and my connection isn't all that great at times.

 

I actually live in Australia i just recently move here. thats why i transferred my toon to the harbinger to get a better ping.

im still trying to login and still no luck.

 

EDIT: CC has been taken of my account but i can still see my toon still stuck in the red eclipse server.

proof : https://postimg.org/image/80hqk9669/

Edited by CJUK
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Mmm....harby has had troubles today and I just tried to log in and lost connection immediately. Maybe give it some more time. It'll settle :)

 

i hope thats the case cos i have been trying to login for the past hour now.

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bump...

 

still cant log in..

 

EDIT: I have tried transferring my toon again to see if it would fix the problem but apparently not so. BW please for the love of god fix this issue. Im stuck on the server menu screen with the same old error message and please refund my CC this is an appalling service.

 

https://postimg.org/image/41n3zty9n/

Edited by CJUK
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I actually live in Australia i just recently move here. thats why i transferred my toon to the harbinger to get a better ping.

im still trying to login and still no luck.

 

EDIT: CC has been taken of my account but i can still see my toon still stuck in the red eclipse server.

proof : https://postimg.org/image/80hqk9669/

Maybe the red eclipse is better option for you because it has less bugs and works better, but yea red eclipse has higher ping.

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Maybe the red eclipse is better option for you because it has less bugs and works better, but yea red eclipse has higher ping.

 

300/400ms no thanks. Also it seems like i cant get in.

 

In any of the server. i tried jumping from one server to another but this error message keeps on popping up.

 

https://postimg.org/image/3sa6jqd2j/

 

I have tried everything, even went to their support website and no help there..

 

BW Please fix this.

Edited by CJUK
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Same thing and I assume there's a problem with the transfers since I can't login to source or destination servers, but other servers fine. So much for "Less than (1) hours" transfer time nearly 2.5 hours later.

 

im done waiting for today i really hope they fix this issue ASAP..

im utterly disappointed BW.

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