CJCutrone Posted October 19, 2016 Share Posted October 19, 2016 (edited) I've tried to update to Windows 10 AE twice now, and both times, after the install is done, when I try to launch SWTOR, it tells me that the login service is unavailable. I know it's the AE update, because 1) that's the only thing that has changed, 2) other people are on SWTOR as I am receiving this error, 3) I can log into the forums. I've uninstalled SWTOR, downloaded the setup, typed in my username and password, and then got told "login service is unavailable". Is this a known bug? If so, is there a way to fix it? Thanks! EDIT: Looking in the log file, I found this: 016-10-20 00:42:04 INFO Timezone: 300 2016-10-20 00:42:04 INFO SpecsHash=327535770.2216909023 2016-10-20 00:42:04 INFO Checking for launcher update 2016-10-20 00:42:04 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-10-20 00:42:05 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-10-20 00:42:06 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-10-20 00:42:06 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-10-20 00:42:07 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-10-20 00:42:07 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-10-20 00:42:07 INFO Patch completed normally (patcher2014) 2016-10-20 00:42:07 INFO Patching end 2016-10-20 00:42:07 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-10-20 00:42:07 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-10-20 00:42:09 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-10-20 00:42:09 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-10-20 00:42:09 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-10-20 00:42:09 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-10-20 00:42:09 INFO Patch completed normally (eualas) 2016-10-20 00:42:09 INFO Patching end 2016-10-20 00:42:09 INFO User logs in. 2016-10-20 00:42:11 INFO Login failure #-134 recorded 2016-10-20 00:42:11 ERROR Server did not properly respond to authenticate: -134 2016-10-20 00:42:14 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-10-20 00:42:14 INFO Transmitting log before close 2016-10-20 00:42:14 ERROR Patcher logging failed (-134). 2016-10-20 00:42:14 INFO Closed launcher Edited October 20, 2016 by CJCutrone Added log Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 20, 2016 Share Posted October 20, 2016 ERROR Server did not properly respond to authenticate: -134 Usually see this with a Antivirus/Firewall issue Link to comment Share on other sites More sharing options...
CJCutrone Posted October 20, 2016 Author Share Posted October 20, 2016 I've heard that, the thing is, I have no firewall except what comes with Windows by default (Windows Defender), and I've tried turning that off entirely to no avail. Is there a setting that persists with windows defender even when it is off? Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 21, 2016 Share Posted October 21, 2016 Can you login into your actual account ? the forums generally dont need login Tried a password reset just to be sure ? Ensure launcher.exe is running as administrator and listed in the exception lists Link to comment Share on other sites More sharing options...
xordevoreaux Posted October 21, 2016 Share Posted October 21, 2016 I have Win 10 AE and it's working just fine. In fact, I have yet to experience any issue players have posted to these forums and subsequently attributed those problems to Win 10 AE. I just now updated. Consider that something else is going on than an issue with Win 10 AE. Link to comment Share on other sites More sharing options...
CJCutrone Posted October 21, 2016 Author Share Posted October 21, 2016 Can you login into your actual account ? the forums generally dont need login Tried a password reset just to be sure ? Ensure launcher.exe is running as administrator and listed in the exception lists I can log in on my computer when it's not on windows 10 AE (I reverted it, but I need to revert back to AE soon), and my laptop can sign in to the application. It is running as administrator. And as for the exception list, it has "Star Wars the old Republic", does it need to be the launcher.exe that is in that, or something else? Even when I include the launcher in the list it doesn't do anything. I have Win 10 AE and it's working just fine. In fact, I have yet to experience any issue players have posted to these forums and subsequently attributed those problems to Win 10 AE. I just now updated. Consider that something else is going on than an issue with Win 10 AE. Hmm... Odd. I've only changed the windows version. I don't notice any other programs... You change any settings? Link to comment Share on other sites More sharing options...
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