Buncun Posted February 27, 2016 Share Posted February 27, 2016 I renew my subscription this week. Previously got my 500 cartel coin every month as my subcription reward. This time i didn't get any coin, Not a single one. I create a ticket ofc but i think this act was totally worthless. Last time i create a ticket the response time was MORE THAN A MONTH. The other option is make a phone call i know. XDDD But i'm not living in the States. A phone call from my country costs more than the monthly fee. XD So it's a fantastic situation. I know i NEVER get my cartel coins back. And i think this will happens next month too. I'm a veteran player who returned to swtor after years. I think this game has grown and it provides a lot of things for its players so its a decent alternative of WoW nowdays. But last time when i had problems with my subsciption in WoW a Blizzard employee answered my ticket within 10 hours not 1 month. And he gave me 7 free days for compensation. Shipyard amd Tanaan jungle is very boring but with this problems and with this EA customer support i think it's wiser to go back to Wow. Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 27, 2016 Share Posted February 27, 2016 you can use skype to phone for free add a contact with number +18553452186 (must add as a contact in skype). Link to comment Share on other sites More sharing options...
Cyberdeliah Posted March 12, 2016 Share Posted March 12, 2016 Well You are not alone sweety. I'm waiting one week already, for my cc... Seems no one care from supports Link to comment Share on other sites More sharing options...
LeacolNezoen Posted March 13, 2016 Share Posted March 13, 2016 I think they send them in bulk. I usually get mine on around the 14th or 15th of the month. Link to comment Share on other sites More sharing options...
Magiko Posted March 13, 2016 Share Posted March 13, 2016 (edited) I get each day 11 but none this last friday this time Edited March 13, 2016 by Magiko Link to comment Share on other sites More sharing options...
dr_mike Posted March 13, 2016 Share Posted March 13, 2016 Well You are not alone sweety. I'm waiting one week already, for my cc... Seems no one care from supports If you open up an in game ticket, be polite and specific (like giving your anniversary date) you usually get back a quick response. First level support usually is able to quickly resolve that one. The time it happened to me, I got mine in about 30 minutes. Link to comment Share on other sites More sharing options...
Recommended Posts