Khiriath Posted January 7, 2016 Share Posted January 7, 2016 I keep getting an error message saying: "A connection error has occured, if this problem persists, please visit http://www.swtor.com/support to contact our customer service team." Aside from the annoying bit that you can not longer contact customer service from that page, I have gone through all the trouble shooting steps given there repeatedly and still get the same error message. Link to comment Share on other sites More sharing options...
MadDutchman Posted January 7, 2016 Share Posted January 7, 2016 (edited) Not sure what exactly you've done but try: 1. restarting your computer 2. go to %APPDATA%/Local/SWTOR/swtor/settings and delete the client_settings.ini file and start the game. EDIT: 3. in same folder also try to delete the <youraccountname>_AccountDev.ini If that doesn't work, can you connect to any servers? or is it just the one? Edited January 7, 2016 by MadDutchman Link to comment Share on other sites More sharing options...
Khiriath Posted January 8, 2016 Author Share Posted January 8, 2016 Well I reinstalled the game... took several hours and missed a guild raid. Was able to get in after the intro movie played. Then logged out. When I tried to log back into game, same issue. Link to comment Share on other sites More sharing options...
knowmyname Posted January 8, 2016 Share Posted January 8, 2016 Virus scan? Stop surfing ****? client_settings.ini deleted? Something is killing the connection to the servers when the game requests the list. It's happening after the install and you play it once. Link to comment Share on other sites More sharing options...
Khiriath Posted January 8, 2016 Author Share Posted January 8, 2016 Virus scan? Stop surfing ****? client_settings.ini deleted? Something is killing the connection to the servers when the game requests the list. It's happening after the install and you play it once. Thank you for your advice. I did a full format and scrub of the HD drive today and reloaded win 10. Everything worked fine until Win 10 updated(only SWTOR and Win 10 on puter at the moment). Then same problem all over again. I have a feeling the problem is Win 10's latest update. Link to comment Share on other sites More sharing options...
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