facesofderek Posted October 18, 2015 Share Posted October 18, 2015 I paid the coins required to unlock a color crystal in collections (White Hawkeye, done from the Skip Tracer packs page because it was the one I was on), the 400 coins for the unlock was subtracted from my total, and shows in the ledger, but the item is still showing as not unlocked for claiming, and is still asking if I want to pay 400 more coins to unlock. Ticket submitted, afraid to try unlocking anything else. Link to comment Share on other sites More sharing options...
Monkeypox Posted October 19, 2015 Share Posted October 19, 2015 This happened to me too, yesterday. Tried unlocking Serenity's Unsealed lightsaber...game took my 60 CCs, but no unlock. Took a screenshot of the confirmed purchase (and retrieval not working) and submitted a ticket. My fingers are crossed... Link to comment Share on other sites More sharing options...
UTlNNl Posted October 19, 2015 Share Posted October 19, 2015 If you completely close out of the game and go to: Electronic Arts\BioWare\Star Wars - The Old Republic\swtor and delete the file 'DiskCacheArena', and then relaunch the game, it should work. At least it did for me when I had the problem a while back. Link to comment Share on other sites More sharing options...
Ima-Gun-Di Posted November 5, 2015 Share Posted November 5, 2015 I had this same issue, and doing the above worked when I quit the game and logged back in. Link to comment Share on other sites More sharing options...
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