SaerethDL Posted October 8, 2015 Share Posted October 8, 2015 I know this isn't just a swtor topic, but i play swtor a lot and I haven't been able to fix my problem. Here is what happens: When i go into sleep mode for a long period of time then wake, my computer will BSOD and self restart with different bsod errors each time, like IRQL Not equal or less, stuff like that. Once it restarts then its fine and doesn't have another bsod unless it goes into sleep mode and comes out of it. Here is what ive tested. I changed the memory out I changed video cards I change ssd's and harddrives I've reformatted and reinstalled windows multiple times i've installed updates to all drivers I've ran memtest 86 with no errors I've checked temps on cpu. Can anyone help me?! Its been doing' it since i purchased and built it brand new, i7 4790k NO OC, EVGA 980 Ti SC, Factory OC, DDR3 1600 No OC, Samsung EVO 840 and 850 SSD. I've been building computers since windows 3.11 and have solved every error I have came across, but not this one. Link to comment Share on other sites More sharing options...
-Spc Posted October 8, 2015 Share Posted October 8, 2015 Never use sleep mode. If you need to turn PC off shut it down, don't put it to sleep. Biggest problems in sleep mode are the "broken" drivers. Link to comment Share on other sites More sharing options...
Focusangel Posted October 8, 2015 Share Posted October 8, 2015 (edited) Use BlueScreenView (This is a Tool) and post the log file here - in a spoiler please. Edited October 8, 2015 by Focusangel Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 Use BlueScreenView (This is a Tool) and post the log file here - in a spoiler please. 100615-5500-01.dmp 10/6/2015 2:37:57 PM IRQL_UNEXPECTED_VALUE 0x000000c8 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 ndis.sys ndis.sys+5625 x64 ntoskrnl.exe+14e240 C:\WINDOWS\Minidump\100615-5500-01.dmp 8 15 10240 363,728 10/6/2015 2:38:59 PM 093015-4593-01.dmp 9/30/2015 9:22:06 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff720`0040d530 00000000`00000002 00000000`00000001 fffff801`4b2c3e1c ntoskrnl.exe ntoskrnl.exe+14e240 x64 ntoskrnl.exe+14e240 C:\WINDOWS\Minidump\093015-4593-01.dmp 8 15 10240 376,224 9/30/2015 9:22:42 AM Link to comment Share on other sites More sharing options...
Focusangel Posted October 8, 2015 Share Posted October 8, 2015 (edited) You can click on the save symbol in order to save the DMP as TXT. Please do that and copy what's inside the TXT again inside a spoiler.. Thank you Besides that.. read this. /e - The Link above it for Win 8.1. Dunno what Windows you are running. Edited October 8, 2015 by Focusangel Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 You can click on the save symbol in order to save the DMP as TXT. Please do that and copy what's inside the TXT again inside a spoiler.. Thank you Besides that.. read this. /e - The Link above it for Win 8.1. Dunno what Windows you are running. Running windows 10, but had the same problems on windows 8.1 ================================================== Dump File : 100615-5500-01.dmp Crash Time : 10/6/2015 2:37:57 PM Bug Check String : IRQL_UNEXPECTED_VALUE Bug Check Code : 0x000000c8 Parameter 1 : 00000000`00000000 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : ndis.sys Caused By Address : ndis.sys+5625 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14e240 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\100615-5500-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 363,728 Dump File Time : 10/6/2015 2:38:59 PM ================================================== ================================================== Dump File : 093015-4593-01.dmp Crash Time : 9/30/2015 9:22:06 AM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffff720`0040d530 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000001 Parameter 4 : fffff801`4b2c3e1c Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+14e240 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14e240 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\093015-4593-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 376,224 Dump File Time : 9/30/2015 9:22:42 AM ================================================== Link to comment Share on other sites More sharing options...
Focusangel Posted October 8, 2015 Share Posted October 8, 2015 Gonna take a look at this in a second. Did you install some trash software that normally comes with hardware? (Like those useless Software Suite etc.) Also.. you didn't list a mainboard. Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 Gonna take a look at this in a second. Did you install some trash software that normally comes with hardware? (Like those useless Software Suite etc.) Also.. you didn't list a mainboard. No this was a fresh install this round haven't installed any driver software, just using the default drivers, only thing installed is geforce experience with updated drivers.. also steam, chrome, uplay, goggalaxy, battle.net, everything else is fresh. Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 Gonna take a look at this in a second. Did you install some trash software that normally comes with hardware? (Like those useless Software Suite etc.) Also.. you didn't list a mainboard. g1 sniper z97 Link to comment Share on other sites More sharing options...
LordCorrino Posted October 8, 2015 Share Posted October 8, 2015 I had that issue with my last computer. Turned out to be a dying motherboard. YMMV. Link to comment Share on other sites More sharing options...
Focusangel Posted October 8, 2015 Share Posted October 8, 2015 (edited) Was just about to say that. Since you already had that error with Win 8.. I would say either Mainboard or SSD/HDD. But since you changed SSD and HDD.. it seems to be the Mainboard... If you got a old one laying around or can borrow one.. try if changing the MB fixes your BSOD. Edited October 8, 2015 by Focusangel Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 (edited) Was just about to say that. Since you already had that error with Win 8.. I would say either Mainboard or SSD/HDD. But since you changed SSD and HDD.. it seems to be the Mainboard... If you got a old one laying around or can borrow one.. try if changing the MB fixes your BSOD. It was a brand new mobo, having this bsod since day 1, you sure its the mobo? Also the computer runs great, no crashes while gaming for hours, just crashes after sleeping, then just fine all over again until it sleeps again, the easy solution is to turn off sleep mode and have my computer stay on, but i dont wanna use all that power when im not even on it. Oh well guess i'll just wait till 6-8 core skylake and pascal. Edited October 8, 2015 by SaerethDL Link to comment Share on other sites More sharing options...
Focusangel Posted October 8, 2015 Share Posted October 8, 2015 (edited) Well.. the fact that it is new doesn't mean it can't be damaged I can't be sure since im sitting here probably thousand of miles away from you.. remote support is always tricky. However.. IRQL_NOT_LESS_OR_EQUAL and IRQL_UNEXPECTED_VALUE can be caused by several things.. - Bad drivers - Damaged Windows registry - Missing system files - Damaged SSD/HDD - Damaged RAM Take your pick. /e - since everything is mounted on the Mainboard - it's always possible to be the cause of errors. Edited October 8, 2015 by Focusangel Link to comment Share on other sites More sharing options...
kjfett Posted October 8, 2015 Share Posted October 8, 2015 Most likely a driver compatibility issue. Could be any driver, but I would guess video first as that one has a habit of causing these types of crashes with sleep and hibernation as well as with the monitor. Take it out of sleep mode in power options, but leave the monitor to auto shutoff after xx minutes. If it still happens, let it go to sleep but never auto turn off the monitor and see what happens. I'd be surprised if one of those didn't stop the problem....not fixed mind you...a reinstall may be needed to fix the issue, but at the least not a problem any longer. Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 (edited) Most likely a driver compatibility issue. Could be any driver, but I would guess video first as that one has a habit of causing these types of crashes with sleep and hibernation as well as with the monitor. Take it out of sleep mode in power options, but leave the monitor to auto shutoff after xx minutes. If it still happens, let it go to sleep but never auto turn off the monitor and see what happens. I'd be surprised if one of those didn't stop the problem....not fixed mind you...a reinstall may be needed to fix the issue, but at the least not a problem any longer. a reinstall of what? I reinstalled windows already, and reinstalled video drivers. Will try your tip. Edited October 8, 2015 by SaerethDL Link to comment Share on other sites More sharing options...
SaerethDL Posted October 8, 2015 Author Share Posted October 8, 2015 Well.. the fact that it is new doesn't mean it can't be damaged I can't be sure since im sitting here probably thousand of miles away from you.. remote support is always tricky. However.. IRQL_NOT_LESS_OR_EQUAL and IRQL_UNEXPECTED_VALUE can be caused by several things.. - Bad drivers - Damaged Windows registry - Missing system files - Damaged SSD/HDD - Damaged RAM Take your pick. /e - since everything is mounted on the Mainboard - it's always possible to be the cause of errors. Drivers are fresh windows registry is fresh system files are fresh ssd/hdd brand new, swapped with other parts too Ram -brand new, swapped with another set, and then another backup set after then. Link to comment Share on other sites More sharing options...
Focusangel Posted October 8, 2015 Share Posted October 8, 2015 Which is why i suspect the Mainboard.. It's at least the only thing i can come up with atm. Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 8, 2015 Share Posted October 8, 2015 (edited) Ensure the BIOS is updated to the latest in the first instance then take the system to a clean boot - https://support.microsoft.com/en-us/kb/929135 and see if it persists, if it doesn't selectively re-enable drivers one by one If this motherboard has 2 controllers for the sata ports eg marvell and pch controller , change ports between controllers and see if it persists Edited October 8, 2015 by OwenBrooks Link to comment Share on other sites More sharing options...
Jedi_riches Posted October 8, 2015 Share Posted October 8, 2015 (edited) Drivers are fresh windows registry is fresh system files are fresh ssd/hdd brand new, swapped with other parts too Ram -brand new, swapped with another set, and then another backup set after then. Which is why i suspect the Mainboard.. It's at least the only thing i can come up with atm. Yeah, once you eliminate likely reasons, the remaining reason, however improbable must be it but yeah after trying swapped parts on those bits without fixing it, the only actual common element is the motherboard, I would try to flash the bios and if it still happens then it is really likely to be a defective motherboard. Edited October 8, 2015 by Jedi_riches Link to comment Share on other sites More sharing options...
Joesixxpack Posted October 8, 2015 Share Posted October 8, 2015 inb4 delete System32 Link to comment Share on other sites More sharing options...
kjfett Posted October 8, 2015 Share Posted October 8, 2015 a reinstall of what? I reinstalled windows already, and reinstalled video drivers. Will try your tip. Assuming the power settings don't solve your issue: I realize you already are running with a fresh OS load and the current drivers you believe to be correct, but if it is a driver issue (ex. bad download, installed the wrong driver, wrong version, OS is using the default (usable but not "corrrect") a new install and loading of drivers from the manufacturer's website may be needed, including replacing the windows defaults that like to load when installing the OS for the NIC, sound card, monitor, etc. This is preferred over reinstalling them as it's clean and doesn't leave a chance for clutter/waste to cause issues later. Link to comment Share on other sites More sharing options...
Ybini Posted October 8, 2015 Share Posted October 8, 2015 I know this isn't just a swtor topic, but i play swtor a lot and I haven't been able to fix my problem. Here is what happens: When i go into sleep mode for a long period of time then wake, my computer will BSOD and self restart with different bsod errors each time, like IRQL Not equal or less, stuff like that. Once it restarts then its fine and doesn't have another bsod unless it goes into sleep mode and comes out of it. Here is what ive tested. I changed the memory out I changed video cards I change ssd's and harddrives I've reformatted and reinstalled windows multiple times i've installed updates to all drivers I've ran memtest 86 with no errors I've checked temps on cpu. Can anyone help me?! Its been doing' it since i purchased and built it brand new, i7 4790k NO OC, EVGA 980 Ti SC, Factory OC, DDR3 1600 No OC, Samsung EVO 840 and 850 SSD. I've been building computers since windows 3.11 and have solved every error I have came across, but not this one. The only thing I don't see on your list is power supply. Also check your power strip, I've had those go bad and cause weird things to happen and not actually fail. Link to comment Share on other sites More sharing options...
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