KTap Posted October 8, 2014 Share Posted October 8, 2014 My poor Jedi was just driving by enemy territory when the server booted me. I'm guessing he'll be on the news surrounded by Sith in a video when I return. Hang in there buddy! Rest in pieces. Link to comment Share on other sites More sharing options...
Zergnaut Posted October 8, 2014 Share Posted October 8, 2014 (edited) The customer support here is why I question returning to SWTOR. If that was a blizzard game like (cough cough) wow they would offer free xfers off the server to players who wanted it. Called cutomer and asked. They laughed in my face Edited October 8, 2014 by Zergnaut Link to comment Share on other sites More sharing options...
Belladoni Posted October 8, 2014 Share Posted October 8, 2014 Someone made a guild on Bergeren Colony: <Fix the Harbinger>. Invites going out now. Imp or Pub? Link to comment Share on other sites More sharing options...
Laeas Posted October 8, 2014 Share Posted October 8, 2014 Yea keep looking into this issue sounds like Harbinger is in need of a complete overhaul and cleaning, and while your at it tell your fellow employees to stop tripping over the data cables. Link to comment Share on other sites More sharing options...
KTap Posted October 8, 2014 Share Posted October 8, 2014 The customer support here is why I question returning to SWTOR. If that was a blizzard game like (cough cough) wow they would offer free xfers off the server to players who wanted it. Called cutomer and asked. They laughed in my face Should have recorded it and posted it for our amusement! Link to comment Share on other sites More sharing options...
Banegio Posted October 8, 2014 Share Posted October 8, 2014 Someone please ask the question at the next live stream Link to comment Share on other sites More sharing options...
Cuspin Posted October 8, 2014 Share Posted October 8, 2014 (edited) The customer support here is why I question returning to SWTOR. If that was a blizzard game like (cough cough) wow they would offer free xfers off the server to players who wanted it. Called cutomer and asked. They laughed in my face hahahahahaha I hope this is a joke. Blizz would take your money to the bank, if it was down for a day they might extend your sub out 1 day. I hope they get it fixed too, but these little tantrums on here doesn't motivate them anymore to get it fixed. believe me they want it fixed as bad if not more than you do. Edited October 8, 2014 by Cuspin Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted October 8, 2014 Dev Post Share Posted October 8, 2014 Hey everyone, The Harbinger should now be available. If for some reason it shows as offline you may need to relaunch your client. Thank you all for your patience! -eric Link to comment Share on other sites More sharing options...
KTap Posted October 8, 2014 Share Posted October 8, 2014 Hey everyone, The Harbinger should now be available. If for some reason it shows as offline you may need to relaunch your client. Thank you all for your patience! -eric Thanks Eric! Still waiting on that table flip smily Link to comment Share on other sites More sharing options...
DarthVitrial Posted October 8, 2014 Share Posted October 8, 2014 Hypothetical question: Say Bioware could fix the issue permanently with a hardware replacement, but they'd have to take the server down for 1-2 full days to get the data transferred to the new hardware and make sure everything works. Would it be worth it? (Note: the 1-2 full days is a reasonable-sounding number that I totally made up. It's just a hypothetical question) Link to comment Share on other sites More sharing options...
KTap Posted October 8, 2014 Share Posted October 8, 2014 Hypothetical question: Say Bioware could fix the issue permanently with a hardware replacement, but they'd have to take the server down for 1-2 full days to get the data transferred to the new hardware and make sure everything works. Would it be worth it? (Note: the 1-2 full days is a reasonable-sounding number that I totally made up. It's just a hypothetical question) 100% yes. Unexpected downtime is a pain compared to something we can plan around. Link to comment Share on other sites More sharing options...
Zergnaut Posted October 8, 2014 Share Posted October 8, 2014 (edited) hahahahahaha I hope this is a joke. Blizz would take your money to the bank, if it was down for a day they might extend your sub out 1 day. I hope they get it fixed too, but these little tantrums on here doesn't motivate them anymore to get it fixed. believe me they want it fixed as bad if not more than you do. Actually when they had this issue in wow on the Area52 server I called up blizz and they xferd 5 toons for me for free so another pve realm, so I find that untrue. Maybe this is a marketing ploy to get money out of players. "crash the server a lot of people will pay to xfer off its win/win for us guys" Edited October 8, 2014 by Zergnaut Link to comment Share on other sites More sharing options...
Pietrastor Posted October 8, 2014 Share Posted October 8, 2014 LOL even Europe's reigning 'ghetto server' TRE doesn't go down as much as Harby. Poor guys Link to comment Share on other sites More sharing options...
GreatDadAlmighty Posted October 8, 2014 Share Posted October 8, 2014 I am surprised more by the lack of communication than anything else. Is there really no link or feed anywhere to provide status and estimated time of return to service? This seems like a basic thing, but I can't seem to find it: anyone know? Link to comment Share on other sites More sharing options...
DakotaDoc Posted October 8, 2014 Share Posted October 8, 2014 I am surprised more by the lack of communication than anything else. Is there really no link or feed anywhere to provide status and estimated time of return to service? This seems like a basic thing, but I can't seem to find it: anyone know? Here. http://www.swtor.com/server-status Link to comment Share on other sites More sharing options...
MaximusRex Posted October 8, 2014 Share Posted October 8, 2014 Hey everyone, The Harbinger should now be available. If for some reason it shows as offline you may need to relaunch your client. Thank you all for your patience! -eric We had a rollback, of at least 5-10 minutes. /sigh. Please fix the server. Link to comment Share on other sites More sharing options...
ryoshi Posted October 8, 2014 Share Posted October 8, 2014 Hey everyone, The Harbinger should now be available. If for some reason it shows as offline you may need to relaunch your client. Thank you all for your patience! -eric And yet, still no answers on what keeps causing this or what you plan to do about it. Link to comment Share on other sites More sharing options...
weregan Posted October 8, 2014 Share Posted October 8, 2014 Can you guys fix this piece of **** server? or at least provide free server transfers so we can play on a working one. Yeah, free server transfers would be awesome. Link to comment Share on other sites More sharing options...
Rynis Posted October 8, 2014 Share Posted October 8, 2014 Sitting at about 1500 server lag on harb but fine on the other servers Link to comment Share on other sites More sharing options...
Jerba Posted October 8, 2014 Share Posted October 8, 2014 (edited) Hypothetical question: Say Bioware could fix the issue permanently with a hardware replacement, but they'd have to take the server down for 1-2 full days to get the data transferred to the new hardware and make sure everything works. Would it be worth it? (Note: the 1-2 full days is a reasonable-sounding number that I totally made up. It's just a hypothetical question) Well, for us it's impossible to know whether it really is a hardware issue. To the best of my knowledge, Harbinger has these problems because it's the highest-populated server. They usually have 3 Fleet instances, whereas other servers only have 2 instances open during prime time. That's the downside of playing on a heavily populated server, but newer players nevertheless always ask what server is the biggest because they want to have a big server. Edited October 8, 2014 by Jerba Link to comment Share on other sites More sharing options...
DarthVitrial Posted October 8, 2014 Share Posted October 8, 2014 Well, for us it's impossible to know whether it really is a hardware issue. To the best of my knowledge, Harbinger has these problems because it's the highest-populated server. They usually have 3 Fleet instances, whereas other servers only have 2 instances open during prime time. That's the downside of playing on a heavily populated server, but newer players nevertheless always ask what server is the biggest because they want to have a big server. Well, like I said, it's a hypothetical question. So assuming it IS a hardware issue. Heck, maybe the issue is that there's some line of code on the Harbinger that's along the lines of "while 1>0, x=x^x-1", and the server goes down because it runs out of memory. We can't know for sure. Link to comment Share on other sites More sharing options...
BlueSorcerer Posted October 8, 2014 Share Posted October 8, 2014 Really login ques for a STANDARD server pop?!? Link to comment Share on other sites More sharing options...
Master-Nala Posted October 8, 2014 Share Posted October 8, 2014 My login queue time is increasing. Are we sure the server is actually back up? Link to comment Share on other sites More sharing options...
jankiel Posted October 8, 2014 Share Posted October 8, 2014 And yet, still no answers on what keeps causing this or what you plan to do about it. They forgot to feed the hamsters Link to comment Share on other sites More sharing options...
iiNoSkillzii Posted October 8, 2014 Share Posted October 8, 2014 Now there is a queue to get in.. Link to comment Share on other sites More sharing options...
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