nicholas_goss Posted July 23, 2014 Share Posted July 23, 2014 I was wondering if anyone else is having trouble with the servers? I am having trouble staying connected to the servers. Link to comment Share on other sites More sharing options...
Haivon Posted July 23, 2014 Share Posted July 23, 2014 No issue on my end, and my friends haven't reported anything either. Link to comment Share on other sites More sharing options...
Kayla_Shadowsong Posted July 24, 2014 Share Posted July 24, 2014 If you're having server issues and it's not impacting a sizable number of other players, it's probably an issue along the route to the server and not a server issue. You can run a pathping (or similar utility) on the server ip addresses. ******YOU MUST BE LOGGED IN TO THE GAME FOR THIS TO WORK****** If you can please do the following for me: Click on start In the search bar type CMD When the command window opens we would ask that you type in the following Netstat -n -p tcp -b | more You will see a line like this one (depending on SWTOR): TCP XXX.XX.XX.XX:***** YY.YYY.YYY.YY:**** ESTABLISHED ZZZZ [swtor.exe] The X is your local IP address. The Y is the address of the server you are connecting to. Please take note of number that represents the server you are connecting to, you will also see the port numbers, they will come directly after the: (colon). These will not be needed to run the following path ping. In the same command window please type the following Pathping –n YY.YYY.YYY.YY (Ip address for swtor.exe) and press enter. This may take a couple of minutes so please wait whilst it completes. Once the information is visible please right click and select ‘’Mark ‘’ you can then use this to select all the information, when you have finished press return/enter. (This will have copied all the information that you have selected) Paste it to a document and save. With the same IP address can you please run the below command. Tracert YY.YYY.YYY.YY Once you've identified where the problem is forward it to your isp and try to get them to help or use a proxy service to get around it if your isp is being unresponsive. You can also forward it to support, if it's impacting a number of players they may contact the isp with the issue directly about the packet loss. Link to comment Share on other sites More sharing options...
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