Still having login issues

[fraterphoenix]

Once again, my ticket # 10591742

 

Here is the recent launcher log information:

 

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What is going on is I cannot even enter my name and password due to red bubble stating log in services is unavailable. I have Windows 8.1 (which has worked with the game before I had to restore my computer, but it was already installed on Windows 8 already before the upgrade). I am using Kasperky 2014 security which shows not quarantine of any thing including anything with SWTOR. I am using System Mechanic for my utility software (which was using before the restoring of my computer. My ISP is AT&T DSL ~ 6.0Mbps down & ~430kbps up. (recent speed test: http://www.speedtest.net/my-result/3074195086). My video card driver is ATI Radeon and up to date. My notebook computer is a HP Pavilion dv6 and a year old. Processor is a quad. I hope this information has explained that there is nothing that is the cause of the issue regarding my end other than I cannot get the updated software to log in. My I suggest that you have a download for paid subscribers of the most recent updated software.

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2013-11-02 00:04:37 INFO SWTOR Launcher [Core:P1.75.5 Lib:P1.2] initialized.

2013-11-02 00:04:37 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3981656, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=10/2/2013 18:4:56

2013-11-02 00:04:37 INFO Initializing download manager

2013-11-02 00:04:37 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings

2013-11-02 00:04:37 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings

2013-11-02 00:04:37 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings

2013-11-02 00:04:37 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2013-11-02 00:04:37 INFO completeLauncherInit()

2013-11-02 00:04:37 INFO -----------------------------(240)-----------------------------

2013-11-02 00:04:37 INFO Timezone: 240

2013-11-02 00:04:37 INFO SpecsHash=2198550393.3757799170

2013-11-02 00:04:38 INFO Checking for launcher update

2013-11-02 00:04:38 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2013-11-02 00:04:38 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )

2013-11-02 00:04:39 INFO Manifest Loaded: patcher, current=76/upcoming=-1/required=76

2013-11-02 00:04:39 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=76

2013-11-02 00:04:39 INFO Manifest Loaded: patcher, current=76/upcoming=-1/required=76

2013-11-02 00:04:39 INFO ManifestState=Complete: patcher, current=76/upcoming=-1/required=76

2013-11-02 00:04:39 INFO Patch completed normally (patcher)

2013-11-02 00:04:39 INFO Patching end

2013-11-02 00:04:39 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2013-11-02 00:04:39 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2013-11-02 00:04:39 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2013-11-02 00:04:39 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2013-11-02 00:04:39 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2013-11-02 00:04:39 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2013-11-02 00:04:39 INFO Patch completed normally (eualas)

2013-11-02 00:04:39 INFO Patching end

2013-11-02 00:05:10 INFO User logs in.

2013-11-02 00:05:12 INFO Login failure #-134 recorded

2013-11-02 00:05:12 ERROR Server did not properly respond to authenticate: -134

2013-11-02 00:05:26 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 00:05:26 INFO Closed launcher

2013-11-02 13:49:57 INFO SWTOR Launcher [Core:P1.75.5 Lib:P1.2] initialized.

2013-11-02 13:49:57 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3981656, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=10/2/2013 18:4:56

2013-11-02 13:49:57 INFO Initializing download manager

2013-11-02 13:49:57 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings

2013-11-02 13:49:57 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings

2013-11-02 13:49:57 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings

2013-11-02 13:49:57 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2013-11-02 13:49:57 INFO completeLauncherInit()

2013-11-02 13:49:57 INFO -----------------------------(240)-----------------------------

2013-11-02 13:49:57 INFO Timezone: 240

2013-11-02 13:49:58 INFO SpecsHash=2198550393.3757799170

2013-11-02 13:49:59 INFO Checking for launcher update

2013-11-02 13:49:59 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2013-11-02 13:49:59 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )

2013-11-02 13:50:01 INFO Manifest Loaded: patcher, current=76/upcoming=-1/required=76

2013-11-02 13:50:01 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=76

2013-11-02 13:50:01 INFO Manifest Loaded: patcher, current=76/upcoming=-1/required=76

2013-11-02 13:50:01 INFO ManifestState=Complete: patcher, current=76/upcoming=-1/required=76

2013-11-02 13:50:01 INFO Patch completed normally (patcher)

2013-11-02 13:50:01 INFO Patching end

2013-11-02 13:50:01 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2013-11-02 13:50:01 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2013-11-02 13:50:01 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2013-11-02 13:50:01 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2013-11-02 13:50:01 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2013-11-02 13:50:01 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2013-11-02 13:50:01 INFO Patch completed normally (eualas)

2013-11-02 13:50:01 INFO Patching end

2013-11-02 13:50:04 INFO User logs in.

2013-11-02 13:50:06 INFO Login failure #-134 recorded

2013-11-02 13:50:06 ERROR Server did not properly respond to authenticate: -134

2013-11-02 13:57:46 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 13:57:47 INFO Closed launcher

2013-11-02 13:58:15 INFO SWTOR Launcher [Core:P1.75.5 Lib:P1.2] initialized.

2013-11-02 13:58:15 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3981656, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=10/2/2013 18:4:56

2013-11-02 13:58:15 INFO Initializing download manager

2013-11-02 13:58:15 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings

2013-11-02 13:58:15 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings

2013-11-02 13:58:15 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings

2013-11-02 13:58:15 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]

2013-11-02 13:58:15 INFO completeLauncherInit()

2013-11-02 13:58:15 INFO -----------------------------(240)-----------------------------

2013-11-02 13:58:15 INFO Timezone: 240

2013-11-02 13:58:15 INFO SpecsHash=2198550393.3757799170

2013-11-02 13:58:16 INFO Checking for launcher update

2013-11-02 13:58:16 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2013-11-02 13:58:16 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )

2013-11-02 13:58:16 INFO Manifest Loaded: patcher, current=76/upcoming=-1/required=76

2013-11-02 13:58:16 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=76

2013-11-02 13:58:16 INFO Manifest Loaded: patcher, current=76/upcoming=-1/required=76

2013-11-02 13:58:16 INFO ManifestState=Complete: patcher, current=76/upcoming=-1/required=76

2013-11-02 13:58:16 INFO Patch completed normally (patcher)

2013-11-02 13:58:16 INFO Patching end

2013-11-02 13:58:16 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0

2013-11-02 13:58:16 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )

2013-11-02 13:58:17 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2013-11-02 13:58:17 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0

2013-11-02 13:58:17 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0

2013-11-02 13:58:17 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0

2013-11-02 13:58:17 INFO Patch completed normally (eualas)

2013-11-02 13:58:17 INFO Patching end

2013-11-02 13:58:22 INFO User logs in.

2013-11-02 13:58:24 INFO Login failure #-134 recorded

2013-11-02 13:58:24 ERROR Server did not properly respond to authenticate: -134

2013-11-02 13:58:28 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 13:58:28 INFO Closed launcher

2013-11-02 09:59:19 INFO File info: launcher.exe size=2512760, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=7/26/2012 23:54:2

2013-11-02 09:59:19 INFO -----------------------------(240)-----------------------------

2013-11-02 09:59:21 INFO SpecsHash=2198550393.3757799170

2013-11-02 09:59:23 ERROR Failed login server pping tests (-134).

2013-11-02 09:59:23 ERROR Going Offline

2013-11-02 09:59:30 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 09:59:30 INFO Closed launcher

2013-11-02 09:59:51 INFO File info: launcher.exe size=2512760, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=7/26/2012 23:54:2

2013-11-02 09:59:51 INFO -----------------------------(240)-----------------------------

2013-11-02 09:59:53 INFO SpecsHash=2198550393.3757799170

2013-11-02 09:59:55 ERROR Failed login server pping tests (-134).

2013-11-02 09:59:55 ERROR Going Offline

2013-11-02 10:00:12 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 10:00:12 INFO Closed launcher

2013-11-02 10:02:13 INFO File info: launcher.exe size=2512760, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=7/26/2012 23:54:2

2013-11-02 10:02:13 INFO -----------------------------(240)-----------------------------

2013-11-02 10:02:15 INFO SpecsHash=2198550393.3757799170

2013-11-02 10:02:16 ERROR Failed login server pping tests (-134).

2013-11-02 10:02:16 ERROR Going Offline

2013-11-02 10:03:19 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 10:03:19 INFO Closed launcher

2013-11-02 10:03:49 INFO File info: launcher.exe size=2513448, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=7/26/2012 17:36:44

2013-11-02 10:03:49 INFO -----------------------------(240)-----------------------------

2013-11-02 10:03:51 INFO SpecsHash=2198550393.3757799170

2013-11-02 10:03:52 ERROR Failed login server pping tests (-134).

2013-11-02 10:03:52 ERROR Going Offline

2013-11-02 10:03:57 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 10:03:57 INFO Closed launcher

2013-11-02 10:10:26 INFO File info: launcher.exe size=2513448, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=7/26/2012 17:36:44

2013-11-02 10:10:26 INFO -----------------------------(240)-----------------------------

2013-11-02 10:10:34 INFO SpecsHash=2198550393.3757799170

2013-11-02 10:10:35 ERROR Failed login server pping tests (-134).

2013-11-02 10:10:35 ERROR Going Offline

2013-11-02 10:10:51 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 10:10:51 INFO Closed launcher

2013-11-02 10:24:41 INFO File info: launcher.exe size=2512760, created=7/26/2012 17:36:44, accessed=11/1/2013 23:9:20, written=7/26/2012 23:54:2

2013-11-02 10:24:41 INFO -----------------------------(240)-----------------------------

2013-11-02 10:24:44 INFO SpecsHash=2198550393.3757799170

2013-11-02 10:25:02 ERROR Failed login server pping tests (-134).

2013-11-02 10:25:02 ERROR Going Offline

2013-11-02 10:25:51 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection)

2013-11-02 10:25:51 INFO Closed launcher

[XxCowBoyDanxX]

That sucks.

[fraterphoenix]

What sucks the more, if I cannot log in soon, I might have to cancel my subscription. If the game worked under Windows 8 & Windows 8.1 with all the security software mention, then it is not my end. Before I had to restore my computer (anyone with MS Windows-- it is a requirement spite what software one has to prevent it), the game was working great, and I had a great fun with it. This is my first time I have been frustrated with the game itself. November 9, 2013 is my next payment. If I have nothing by or hear from anyone from the ones that are working on it, I will kill my account by November 8...six days from now.

 

5:17PM EST

 

As of the new addition, it seems that Windows 8 has issues with SWTOR, but if I have any issues before November 9, i will cancel my account with this. I want to play the game, but I will not put up with this. If the game is not updated very soon to be run on Windows 8 & 8.1, I will cancel. I prefer Windows 8.1 over Windows 7 due to I paid for Windows 8 with my own money.

Edited November 2, 2013 by fraterphoenix
Windows 8 & Windows 8.1 issues