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How do we transfer our guild bank


Shynymist

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Our guild pooled our creds together to get 3 tabs and fill it with items for our guildies. How or are we going to be able to get our bank transferred also? Tabs are expensive and we don't really want to lose that when we transfer off our low pop (and dwindling fast) server. :(
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"For guild members and masters, you will not be able to transfer your guild as a whole to your new server; instead you will need to reform it. If you have a guild bank, it will be re-granted to your new guild on your destination server by Customer Service. This is not an automatic process and you will have to contact Customer Service directly."

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Greetings everyone!

 

Thank you for taking the time to give such helpful links and advice to Shynmist's question!

 

You can find many answers to questions located in our Developer Tracker as well as our Character Transfers FAQ.

 

Regarding your specific question:

 

I am a guild master on an origin server that’s eligible to transfer. We have a guild bank set up as part of the guild. What do we have to do to prepare for character transfers?

Automatic guild transfers are not supported as part of the initial Character Transfer Service. Guild banks will also not be automatically transferred. However, Customer Service will be able to restore your guild bank to you (except the contents) at no cost on your new destination server.

 

If you and your guild members wish to reform your guild on your destination server and add a guild bank, we recommend the following steps before you confirm your character transfer.

 

All guild members who wish to transfer their characters should ensure they have collected all in-game mail items and noted their Friends and Ignore list settings before transfer.

 

Within your guild bank, remove all items and credits from the guild bank which you wish to keep. These items and credits will need to be distributed amongst guild members who are choosing to transfer. Items and credits that are not removed from your guild bank will not be transferred and cannot be restored after transfers complete. You may create additional characters on your origin server and add them to your guild to help move items from the guild bank to your new destination server.

 

The guild master of the guild must step down as guild master to be eligible for character transfer. Unlike a guild that is transferring without a guild bank, the guild must also be disbanded on your origin server before you will be granted a free guild bank.

 

All guild members should confirm their character transfer request via the character transfer page. This can happen at any time; it does not need to be simultaneous.

 

After character transfers are processed, your guild will need to be reformed on your destination server. Guild names are not guaranteed on server transfers. If the guild’s name has already been used on your destination server, you will have to choose a different name for your new guild.

 

After your guild has been reformed, contact Customer Service. Upon confirmation that your origin server guild had a guild bank, and that your origin server guild has been disbanded, Customer Service will grant your new guild a new guild bank, along with an equal number of additional guild bank storage tabs. You will then be able to deposit your guild bank items and credits from your transferred characters.

 

If you would like to follow what servers are currently ready for transfer, we ask that you please refer to the following section:

 

Since we have an active thread on this topic, we are going to close this and ask that you please continue this discussion in the following thread:

 

We hope this helps! :jawa_smile:

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