DaftMonkey Posted March 5, 2012 Share Posted March 5, 2012 Hi, Tomorrow you have server maintenance from 2am GMT until 8am GMT. Please could you move the maintenance to a different time on the Australian servers. That is the time when most people want to play. If you could just move it forwards or backwards by a few hours we would be very grateful gamers. Thanks. Link to comment Share on other sites More sharing options...
Distracted Posted March 5, 2012 Share Posted March 5, 2012 Maintenance tends to be at a time when their employees are actually at work. It's unfortunate for us, but this is how things work. Link to comment Share on other sites More sharing options...
Sejia Posted March 5, 2012 Share Posted March 5, 2012 Hello, The topic of separate maintenance times for regions was cover in our most recent Community Q&A: Rtwozero - Any plans to implement region by region maintenance times? Blaine Christine (Sr. Producer, Live Services): At this time there are no plans to implement separate maintenance times by region. Star Wars: The Old Republic is a global service with no restrictions on a player’s server choice. Unfortunately the trade-off is that we have to maintain a single service environment, which leads to global maintenance periods. We are very sensitive to the fact that we are limiting play time once per week with a global scheduled maintenance. We have carefully examined global peak times and the number of players affected by our planned downtime. Those of you that have been with us since launch may have noticed that the first few patches were scheduled at 4 AM CST; we very quickly adjusted to 2 AM CST. The reason for this adjustment was an analysis of the peak time play patterns by region that resulted in the current start time. We understand that this is especially concerning to players in the European and newly opened Asia/Pacific server regions. We will always do our best to minimize the downtime, but it is the only way that we can perform critical service updates on the game client and on the game’s network infrastructure, underlying platform systems and so on. Thank you for bringing your concerns to us – we will always listen and do our best to make adjustments when possible, but at this time, we have to move forward with a single global maintenance period. If you would like to discuss this topic more, we have an ongoing thread where you can share your questions and comments. Thanks! Link to comment Share on other sites More sharing options...
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