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In-game Ticket: Do they read it?


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I have submitted about 13 tickets so far.


Only one of those tickets didn't receive the same message thanking me for submitting a bug (which none of them were) and being closed.


That ticket I received the customer service reps notes as to what they had done to address my issue and was closed so I am guessing he had the wrong thing in his clipboard.


Worst customer service I have seen in a video game by far.

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