I don't often write on the forums for any of the games i play but just on the off chance anyone from Bioware actually read this, i'd like to point out that thanks to the second 3hour+ queue i've faced today i have had the opportunity to read most of this thread from cover to cover. Needless to say my story of queues is no different to thousands of others. Don't they realise that as a business out to make money, giving us 3 hours+ free time to whine and ***** about their nice shiny new game (that hasn't even hit the shelves yet) is no way to encourage more ppl to buy it. Whatever your "Master plan" is, please don't treat your customers like idiots. Get off your backsides, at least give the impression you are getting this situation under control. Start reducing the queue size / increase population / more servers etc and more important than ever keep us informed. Someone take control of this dire situation, announce a solid plan and be prepared to be held accountable by your customers if (or when) you screw it up! I personally hope you don't screw it up as i genuinely think the game (when i've been able to play) is great, which is why i've been prepared to queue but as soon as it starts costing me subs i, like many others, will be re-evaluating our options. As it is currently noone will want to pay for a service they cannot access. /rant over Off to go find something to do for the remainder of my wait.