It's not just you nor is it likely to be a problem with your machine. Likely it's either too few affected people for them to worry about patching it or there is a software issue on your end and they expect you to figure out how badly you want to play. Currently I have been told everything from to try a DNS change, a reinstall, disable Bit raider, and finally even to disable my antivirus software. I have done all but the disabling of my antivirus software, decided I like my new PC more than one game, if it isn't fixed soon just going to have to stop trying to play and cancel my subscription...