Its a bug with the streaming version of the launcher. Since you installed one from the retail disc, that one is likely not using the streaming version. You can tell by opening your launcher and looking in the bottom left of the launcher. If it says "ST" then you're using the streaming version.
Every recommendation I can find says to basically not use the streaming version if you're having this problem. It affects a ton of people and, from what I can tell, has been this way for at least 7 months.