Hey ho,
as a returner to experience SWTOR, i was stoked about the changes and possibilities in this game. Especially different Combat Styles. To note i am personally still a newby and not really aware of all Classes in this Game. I wanted to enjoy the game in his full potential and got my self a subscription which apparently led to the possibility of boosting a character which came in handy for me as someone that hates leveling even tho SWTOR gives the best leveling experience so far for me. So i went for a Healer for raiding later and saw that i can get a different Combat Style. Aaaaaand like a dummy newby i was i picked the Republican Combat Style of my Imperial Combat Style i realized when i specced into it and saw that they have the same skills just different names and icons. Which obviously sucks cause i could have been what ever else specc / healer for different bosses since that's apparently a thing. I red online that there is no way to change that. Which is kinda frustrating, than i tried to contact the costumer service, cause that's the only way to fix it, but got told it can't be changed. And i don't understand why. It's neither a benefit for me to have it reset and make the Quest again or change it in the character file or delete that character and refund the Token. I bet i am not the first one to have this issue since there was questions about it in forums.
So i would like to suggest either to have a way to get help from Customer Support for players like me that have done such a mistake or implement a way to have this quest done again to be flexible with your second Combat Style which can also cost Credits for example. Don't me wrong it's a very useful and wonderful game mechanic. But for me it's gone useless.
Another way to fix this struggle for the future would be way easier and would bring the Costumer Support only to use for already happened issues. Simply dont give the Character the opportunity to pick your mirrored Combat Style like i picked. As Sith or Jedi you cant even pick the other version.
Best Regards.