We seem to be slightly sliding off topic.
Regardless, the original reason for me posting anything is because I didn't receive my reward for the Alderaan WZ test as well. I just logged into all my characters to double check that it wasn't sent in the mail to another one, but alas, not there either.
Reality check time: this a virtual reward, in a video game. If the final answer is "sorry about that, nothing we can do," I'm totally fine with that. I had hopped that this would be a simple fix (flip a switch back at HQ and it's done), but if not no worries! This game has brought me more fun times in the past than I can even remember, I can cut them a little slack.
-ZFN