Hello Bioware developers,
I recently started playing swtor with some friends who were since the begining. I would just like to state my belief regarding why swtor didnt go as well as they expected compared to the rival mmorpgs.
I remember when I tried to play it in 2011, one reason I didnt start playing it was the awful and very bad artwork design of characters and npc faces. The loading images' and videos' concept art is perfect but.... Really, the chosen artwork style is probably the worst i have ever seen in an mmorpg and general in a game. Bad shaped, plastic like faces-heads with moustaches and bears that only make you /facepalm for the uglyness... (robots are ok, just that the humanoids suck...)
This is imho a variable that dumped down this game. I have heard others commenting on this as well.... Some didnt even know that it was this specific point of the game that made them dislike it... The rest of the game is very nice and i really enjoy it. Very nice graphics in the environment and many things to do - see etc etc.
So just for an advice, I would really like to see this game had its characters-npc facelifted. Remove this plastic like ugliness and add some more complexity to faces. Even wow, which is an older game, has better facial design on every race in the game.
I hope you ll consider my proposal and invest in this flaw. I know that it will make the game look better, especially if you consider that most of the lvling story you see the npcs at close camera distance. I know that your graphic engine can support better facial design... You can also use this as a promotion trick, along with the new release of Star Wars movie within 2015 and get more ppl in the game.
Hope your executives will think about my proposal.
Thanks in advance.
Regards.