So, I logged on yesterday to play some KOTET; I checked how my guild was doing (I am the leader of the guild). When I wanted to check how the guild was doing is when I noticed that I no longer had access to the Admin (ranks) tab. I couldn't edit ranks, maximum credit withdraw, or withdraw many credits from the guild bank. I then look through the members and I see that a random player has become the Guild Head. I was no longer in charge of my guild. I had none of my admin powers or anything. I never ranked up this guy or anything. The only people in my guild that even had the permission to rank someone up to Guild Leader were me and my one friend. I know it wasn't my friend because I called him to see if he knew anything about this and he had no idea, plus he was currently taking a long break from SWTOR. He hasn't been online for over 150 days. So he logged back on to see if he still had is permissions and admin powers but he too didn't. ---------
When I last logged on, was last week, and last week I was still in charge of my guild. My friend and I thought that maybe one of our accounts got hacked but that couldn't be possible due to the fact that we both have security keys. So I sent customer support a ticket and they were no help.--------
I am really confused on how this happened, because we never ranked this guy up. Now I am worried that he will mess up the guild or take all of the guild's saved up credits.... But here is the thing, both my friend and I had the star that we put next to our names (in the guild). We were the only two people in the guild who have the star(s). This new guy doesn't have the star, he may not know how to put it on his name or just didn't do that in the first place. But that also got us thinking that this could be a glitch. That he could have been ranked up by a glitch and not even know it. Either way, we have no idea how this happened or how to get our guild leaderships back. I also have logged on with my main account (that is the leader) in the past 30 days and my sub has not ended-------
Has this happened to anyone else or does anyone know what to do in this situation?
I KNOW THAT IF I LOG ON WITH ANY OTHER TOON IT DOESN'T COUNT! I DID LOG ON AS THE TOON THAT WAS THE GUILD LEADER!