Just to report that by returning to Agent Bren I managed to pick up the Theoretika portion of the quest line again. I'm now happily hunting for parts to reassemble my Metalbag - ok bad pun! I'd like to thank everyone for their kind advice, especially Nightblazer for pointing out such an obvious solution. I also agree that it would be good if these older missions can be maintained. There are many players, like myself, who has limited play time and may still be working their way through the various narrative threads. Just because something is "old" doesn't mean that there aren't long-time subscribers, like myself, who are still enjoying these stories for the first time. That said, at least this thread will now be out there and may help anyone who run into the same problem. Thanks again everyone!

Hello - I've been asked to post this issue here by Customer Services. I'm rather disappointed with the response given that it looks I won't be able to receive this companion now or complete the related story. I tend to play SWTOR for narrative reasons mostly and was looking forward to treasure hunting for the parts and "rebuilding" the droid. I attach both my ticket detail and the CS response below for review. I'd be most grateful if this can be reviewed and would be most grateful for any suggestions on how to get around to this or if there's a technical fix that can be applied. The issue is in relation to my main character called Eyrionne... My ticket details below... Hello, I was in the middle of completing the 'Fatal Errors' quest to obtain HK-51. I got about halfway through the Theoretika chapter and, unfortunately, had to quit to make dinner. When I reclogged I started outside the Theoretika mission area, but the illumination probe wouldn't work. To try and fix this I: 1. Went back to my ship and returned - still the same issue. 2. Went to fleet and returned - still the same issue. 3. Reset the local phases various times. Still, the problem remained. I decided in the end to drop the mission (the reset option wasn't available) to start the whole quest line again. But on return to Section X (Belsavis) B6-31 doesn't have the mission icon anymore and now, I'm unable to start the mission again. Please can someone kindly look into this? Thanks in advance Eyrionne Customer service response... Hi Eyrionne, Thank you for contacting Star Wars ™: The Old Republic™ Customer Service. My name is Maridee. I'm coming back to you in giving an assistance regadring your request for help about the missing quest called Fatal Errors that has gone in your logs. I'm very sorry for the inconveniences and I'd understand that this mission is a stepping stone for you to get HK-51. I have checked this for you so let me provide you information for your concern. Upon further checking, I can see that the Fatal Error quest is no longer available in your mission logs even if mission tracker is already enabled because I'm thinking it might be hidden or just lost. You've mentioned several steps you've done before contacting to us and I appreciate your best effort in looking into this but in line with the concern, the fatal error is an heroics misison in order for you to get HK-51 as your companion. I've managed to check our resources and apparently, it is only done once which means if you already abandoned it, there is no way to re-grant or return the said mission. The droid in Belsavis section is no longer giving the quests and we can only provide missing class quest mission. I would understand that this could be upsetting on your part however I would recommend you posting this sugegstion to our forums for them to reconsider it to become available again. I can assure you that once you post this to our forums and in the swtor community, our developers will definitely look into this and is always interested in receiving constructive feedback from our players. To ensure that your ideas are seen by the right people, I would recommend posting them on our Suggestion Box forum at http://www.swtor.com/community/forumdisplay.php?f=349 so that they can be seen by the Development team. While our Developers may not post in every thread created there, they do read the forums on a regular basis, and are constantly looking for feedback from our players. You can check back on the details of this case, and all your other cases, in-game. Click on Request Help or press Ctrl and / to open your case history. I'll recommend you reading this page for self help links as for references: https://help.ea.com/en/star-wars-the-old-republic/star-wars-the-old-republic/ Hopefully, I was able to clarified the missing quest called Fatal Errors to get HK-51and have provided information for your concern despite of not completely resolving this case for you. If you have any further issues that we can assist with please don't hesitate to contact us anytime! Thanks for playing Star Wars™: The Old Republic™. The Force is Strong With You! xxxxxxx [i've opted to edit out the CS reps name to avoid privacy concerns] Star Wars™: The Old Republic™ Customer Service