So now its stuck on "updateing the launcher" and i cant do anything

so now a lot more people are unable to login so theres something going on with the login screen i understand that they are tryin to figure out whats wrong with it but are the people that payed $$ to play are going to have to pay more to be able to play when they fix this problem because i started a week and half ago and a culpe of days after i got my subscription for two months the problem happened so am i going to be forced to pay more to play again or will the people that are given the problem are going to be compensated for not being able to play?

it wont let me pass the login screen

thats the thing my friend was loged in and playing and asked me to get on we are same server and then the problem started and havent found a working way to fix it and i cant find where to go to do a support ticket

Ok seriously i did all there so called login problem fixers and none not a single one fixed my problem it still either tells me thats its updating or wont load at all and befor you say anything i did all of their problem fixers the Top 10 Issues and Solutions: Updated June 14th, 2013 not one worked still sitting there with the problem and i cant find where to send in a support ticket all i keep finding is the phone numbers no website no support ticket just number i dont want numbers and i just keep getting more pissed off when none of their problem fixers DONT work