Did you just call Big Daddy a bad word?...

You are right on the money here. I don't read them. The heart of the issue here is "fix" patches that "break" things.

So, based on the nature of responses so far it seems like most people with any vested interest think that failed patches once every month or two or three aren't a real big deal. This is one of the major things I was trying to discover with this thread. To the people who consider the Initial post as too long, you are totally right, I often get criticised for over explaining myself and writing extended emails, texts etc (I think I'm doin it again). To the people who consider 25 cents or fifty cents to be e essentially a non-issue, i'm also onboard at an individual level but I think across the whole spectrum we might be talking about more. At 25 cents across a million people for instance we're taking a quarter million dollars To the dude with "vanilla" Wow experience, yes I have limited MMO experience, only three years which is nothing, a speck, compared to others out there. I was a console gamer prior to experiencing TOR. Also, thanks for giving a mature response. The petition medium is good for getting change, its also good for drawing attention and subsequently opinion. I have no problem with a fifteen dollar a month sub for this mostly awesome game however I still think there is an issue here, a fundamental flaw in the process of patching that may, or may not, be resolvable. It just seems that based on public opinion garnered from my apparently quite controversial thread the general consensus is leaning towards a "get over it" or "go away" mentality. This is a totally legitimate position but has within it an element of defeatism. Asking for compensation may not get any actual compensation, but it may get some other kind of positive result.

Yeah, little monetary impact at either end really, more like a token gesture to appease locked out people, so they don't unsubscribe while pissed off.

Thanks, I think you've summed it up quite nicely. I for one and generally quite happy with product, but dissatisfied with the service. Inherently an MMO as product is tied up in an MMO as service. Complex. Nonetheless there is an ongoing issue with patches in this otherwise quite fantastic game. Incidentally, seeing as I can't log in, I literally dusted off an fired up the Xbox. Had to download a patch from Microsoft and it all went very smoothly, no issues at all before, during or after.

Umm, not really. I'm talking about a minimum of 24 hours lost game time and I am saying that people are already threatening to unsubscribe and that with a concerted effort we may be able to prevent things like this happening in the future. I think less subscribers could quite easily affect the community negatively. "However, I'm relatively sure that under the threat of losing customers (many threats of withdrawing subscriptions I have read)". To qualify this, I'm not suggesting that we should, I'm saying that people already are. Petitions don't always achieve an intended goal directly but can help draw legitimate attention to an issue.

Yeah, I know, sorry bout that. Please read if you can spare the blood.

Er, I think you misread my post, I am not "calling for fellow subs to drop their subs in protest". Rather, I drew attention to the fact that many subscribers have already stated they will, or have already, unsubscribed. It is already happening and this thread is an attempt to stem that flow from becoming a tide. In that way I would go so far as to say I am attempting to do the near polar opposite of what you have described. I will continue to subscribe as I love this game. Whether or not you (and others) support the idea that money should entail both product and service, and may by extension subsequently support the idea that a loss of product and/or service deserves a compensatory response, is a matter that I am attempting to get to the bottom of with this thread. Thanks for your contribution.

As the title states, the intention of this post is to garner support via the petition format for subscribers who feel like they have not been treated fairly. I am speaking specifically about repeated issues regarding 'patches' and 'fixes' that do not operate/function as intended. Within this context I would draw attention to the fact that we subscribers, on more than one occasion, (many, in fact, if I am not mistaken) have been locked out of the game that we pay for the privilege of playing. I would draw attention to the fact that the Strongholds expansion (2.9) was delayed by several months in order to ensure a quality product. This statement here is specifically relevant "we are moving the start date for Subscriber Early Access from June 24th to August 19th in order to deliver to you the most features at the highest level of quality" (http://www.swtor.com/info/news/article/20140423). Here is a quote particularly relevant to the current 2.9a fiasco that spawned this post, "for the past year, we've made it our goal to share updates and INFORMATION" (http://www.swtor.com/info/news/article/20140423). I have capitalized the last word myself for what I hope are obvious reasons. For the approximate 48 hour period in which 2.9 was available for me to experience I was, overall, quite happy and impressed. Thanks devs. Following the decidedly epic fail that is 2.9a, I was far less impressed to read this: "Hey folks, We have looked into the issue and it appears to be ISP/routing related. We recommend you contact your ISP for assistance, unfortunately we cannot provide further support for this issue at this time. -eric" (http://www.swtor.com/community/showthread.php?t=759077&page=9). I'm sure that anyone taking the time to read this is familiar with the details and I won't bore you anymore with rehashed nonsense. Rather, I'll get to the point. I propose that 'We' as the empowerers of 'They' via our monetary contributions, petition for the implementation of a reimbursement system whereby any subscriber who is unable to log in to their game for a period of twentyfour consecutive hours are compensated with Cartel Coins. I say this because Cartel Coins require real world money. I say this because a subscription to SW:TOR requires real world money. I say this because we, as subscribers, are in fact entitled to an exchange of goods and services for legal tender that is fair, consistent and honest. I say this because this is not the first time that this has happened. Furthermore, I do not believe it will be the last. I would politely request that my fellow forumees assist me in this endeavour. Assistance may be provided in many ways, not at all limited to the suggestions I am about to outline. 1: Reliable information regarding prior 'patch issues'. Some kind of reference, quote and hyperlink would be best. I believe, for instance, that 2.8 (quick-travel and fleet-pass cooldown issues, etc.) was only a slightly less epic fail than the current 2.9a issue (Which was intended to 'fix' login issues, but in fact created more of them). 2: Suggestions as to what may be a suitable form of compensation. This would provide a somewhat accurate cross section of slighted individuals wants/needs/hopes/dreams etc. It would also help provide 'the empowered ones' with somewhere to start. Personally, I'm thinking of 100 CC's (about a dollars worth) for 24 consecutive hours of lost paid game time. Remember: be reasonable and we may actually get some kind of positive response. 3: Posts that function as responses rather than as delivery of complaints/frustration. Complaining hasn't gotten us very far to date. 4: Further suggestions. All coherent thoughts/ideas/suggestions are welcome, the more positive ideas we can compile, the better. I know that it is at most times quite difficult to communicate with 'the empowered ones'. It very much feels like a one way process, like a thousand people shouting at a brick wall and eventually just ending up a little deaf. However, I'm relatively sure that under the threat of losing customers (many threats of withdrawing subscriptions I have read) They, in some manner at least, may come to the party so we can all go back to having fun. Thanks for taking the time to read this. -Kaine Legacy. -Harbinger.

I pledge my support (and my money) to this noble cause. Should be available for toons and accounts. Pretty please BW. Me love you long time.

Yeah... sad but probably true.

"Stupid" I personally disagree wholly with your usage of this word, too me it's a "stupid" word, describes very little. "most people" too vague. "would never find anybody" too sweeping. "normal servers" not quite sure what a normal server is, maybe you mean a pve server, which in my daily experience is quite populated "most" of the time with willing participants. As for new heroics, no doubt the novelty would eventually wear off but initially "most people" would jump at the chance for new heroics (and FP's). In terms off difficulties finding players to group with, join a guild perhaps or maybe increase your in game friends list so you have fellow battlers to call upon.

This is something I hadn't thought of. Personally I enjoy most planets, Corellia being my least fav on account of the long winded travelling, which by contrast is perhaps why I appreciate Quesh. Perhaps if the size was kept about the same but there were a few more 'things to do' dotted about. Fast loading times is allgood all the time.

No particular reason, I was just wonderin what the hell ice scrabbler jerky was for and I read this thread and laughed my *** off. Also, I couldn't care less if it's two years or two days old.

In my opinion this sounds exactly like a quest: go places, do things, meet and (hopefully) overcome challenges, obtain reward/s. However I do agree that the process seems somewhat convoluted. I imagine BW is/was expecting gamer collaboration, maybe via guilds, forums or genchat. P. S. Quite a *****fest you have going here. Hilarious stuff.