We absolutely need more appreance customizations for characters.
Not only that, we need new species, guys. Star Wars is the most diverse universe I've ever seen and there's such a great potencial in it. Why BIoware don't come up with a plan of making one new appearance pack each two or three months and one new species each six - twelve months?
Make custom armor for different species:
Togruta hoods Twileks with hoods get theis leku over their shoulders Mandalorian helmets for twileks The list goes on...
I think everyone that plays this game loves the Star Wars universe. This immense diversity is what makes Star Wars what it is, so imagine yourself arriving on Tython for the first time, and you see Ithorians running around, Duros killing flesh raiders, Rodians meditating somewhere; you name it. This is Star Wars.