So my question to the Game Team - will we get any kind of time added on to our account for those of us who are subscribers and this issue is your fault and not ours? It is the least you could do ...

I have read that there are other people (myself included) who cannot even login to the game. The launcher closes and then nothing. What I haven't found is where the creators that be have said they are working on this. Can anyone give me an update on this please?