I've been having a fun time with this one and customer support - finally they told me to just post my thread here and hopefully a developer will read it and it MIGHT get fixed. It's a small matter really, but is bugging the heck out of me. I purchased the Human Hair Style and Color unlock - - and they are to be applied to all the characters on your account - - but for some reason, I was able to access the new options with 2 of my characters, but not my 3rd.
I do understand that if your character is a Cyborg they do NOT APPLY.......my 3rd character is not a freaking Cyborg, she is a Sith and I've seen other characters with changes applied to Siths.
So here is my little problem. I was able to applies changes at the appearance station to character number one, a human (CHECK). I then applied changes to character number two, a human (CHECK). Danced character number three up, a Sith.....NO CHECK - NO OPTIONS FOR CHANGE.
So *** is going on and why can't customer support forward this onto the correct department that should be handling bugs like this??? Ticks me off that I'm doing their job and paying their wages at the same time when I buy Cartel coins and pay my subscription.